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Unified Communications Troubleshooting and Support Articles in the IGEL Community

October 14, 2020 IGEL Community Archives

How to integrate IGEL Clients into Lansweeper

Hey Guys, I need to integrate IGEL Clients into Lansweeper. It works with the root user, but from a security point of view I would like to avoid using the

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October 12, 2020 IGEL Community Archives

After closing Citrix Storefront session IGEL OS 11 is not shutting the device off, worked under IGEL OS 10?

Hi all, ive bought new IGEL UD3 and updated them to OS11.04.200. Now i have configured them to connect to the Citrix Storefront and launch automatically the published desktop. also

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October 1, 2020 IGEL Community Archives

IGEL OS Camera / Webcam working very intermittently

Can anybody shed some light on why I am having issues with cameras on laptops that have OS11.03.500 and 11.04.100? The camera works very intermittently. Is there a way for

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September 25, 2020 IGEL Community Archives

Dragon Medical One in a single-hop configuration (installed directly onto the XenDesktop image) with IGEL devices

Has anyone implemented Dragon Medical One in a single-hop configuration (installed directly onto the XenDesktop image) with IGEL devices? The workflow where Generic USB Redirection works fine, but DMO doesn’t

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September 23, 2020 IGEL Community Archives

How to install wireless drivers on IGEL OS 11?

Hi all. I need to install a wireless drivers on Igel os 11. Do you know how I can do it ? Thanks. Hi, on which Firmware and which kind

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September 22, 2020 IGEL Community Archives

Do I still need to install the Zoom VDI plugin when using IGEL OS 11.04.100 and above?

A quick question chaps: Do I still need to install the Zoom VDI plugin when using 11.04.100? Well I just found out the hard way, nooooooo 😂 Ypu mean on

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September 18, 2020 IGEL Community Archives

How to increase volume input to a webcam w/Zoom with IGEL OS?

Is there a setting to increase volume input to a webcam w/Zoom with OS 11.03.610? Most webcams we tested thus far display the audio output is extremely low during meetings

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September 18, 2020 IGEL Community Archives

IGEL Releases IGEL OS 11.04.130!

IGEL Releases 11.04.130! Please be informed that we’ve exchanged our 11.04.100 release with the newer 11.04.130. Main reasons for that are: • Important security-related bugfixes • Some updated partner solutions

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September 18, 2020 IGEL Community Archives

IGEL OS11 users on UD2 devices are complaining that the boot up time is too long

After deploying IGEL OS11 users on UD2 devices are complaining that the boot up time is too long. Is there anyway to optimise this? They have a WVD session and

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September 17, 2020 IGEL Community Archives

Microsoft Teams flickering and black lines on CItrix Workspace App 2009 on IGEL OS

MS Teams flickering and black lines still happening on Workspace 2009 Yeah, my very early testing is showing that too. That’s a known issue in Citrix Workspace App. I have

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