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Unified Communications Troubleshooting and Support Articles in the IGEL Community

June 14, 2023 IGEL Community Archives

Is anyone using IGEL with HP thin clients? If so, which models?

Is anyone using IGEL with HP thin clients? If so, which models? We still have some t520s deployed www.igelcommunity.com/hcl www.igelcommunity.com/hcl kb.igel.com/hardware/en/devices-officially-supported-by-igel-os-12-81496425.html TY We have very old HP ProDesk G300 G3,

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June 13, 2023 IGEL Community Archives

Is it possible to install a local zoom client on the IGEL and how best can I do that?

Hi, is it possible to install a local zoom client on the IGEL and how best can I do that? Hi, best is to use a Custom Partition: github.com/IGEL-Community/IGEL-Custom-Partitions/tree/master/CP_Source/Unified_Communications/Zoom github.com/IGEL-Community/IGEL-Custom-Partitions/tree/master/CP_Source/Unified_Communications/Zoom

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June 1, 2023 IGEL Community Archives

My Webcam isn’t showing up in my Zoom Client on IGEL OS

Hello wonderful people! I have a laptop with 11.07.170 that the built in webcam is detected and working in the iGel OS, it works in a Citrix session using the

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May 30, 2023 IGEL Community Archives

I’m trying to use webcam on browser but it’s not working.

Hello everyone! I’m trying to use webcam on browser but it’s not working. if i go in it.webcamtests.com it.webcamtests.com webcam is recognized because i see light green on the webcam,

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May 30, 2023 IGEL Community Archives

Unfortunately when creating the profile, under “based on” I only see the option to create profiles for 11.05.x or older

Good day, I just downloaded the newest 11.08.x release to our UMS and tried to create a profile containig the settings for the current Zoom VDI plugin. Unfortunately when creating

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May 24, 2023 IGEL Community Archives

how to add favorites to chrome in IGEL

Hi All, would anyone know how to add favorites to chrome in IGEL? I flowed the instructions however, all I receive is the location where the favorites should be. Disregard

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May 19, 2023 IGEL Community Archives

Needing help on building a Custom Partition for Zoom

Dear All, Hope you are well. My name is Robert. I was hoping you might be able to assist me as I am new to IGEL and the community. I

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May 17, 2023 IGEL Community Archives

Does anyone know where to find the version of the teams plug in for any given firmware?

does anyone know where to find the version of the teams plug in for any given firmware? Please review UCC guide files.igelcommunity.com/igelos_ucc_guide.pdf Thank you To find what is included in

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May 8, 2023 IGEL Community Archives

Is there an IGEL OS v11.x that has Cisco JVDI Client v14.1.4 available?

Is there an IGEL OS v11.x that has Cisco JVDI Client v14.1.4 available? When did V14.1.4 come out? You can search for JVDI on this page igel-community.github.io/IGEL-Docs-v02/Docs/ReleaseNotes/01-OS11/IGEL-News-Builds/ For exmaple “`###

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May 4, 2023 IGEL Community Archives

Citrix BCR Chrome Youtube not working on IGEL OS

Citrix BCR Chrome Youtube not working, using IGEL UD3 ( 11.08.290), just read the UCC Guide 6.1. Policy is enabled, BCR Extension installed. When the Client is a Windows Device

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