Good day, I just downloaded the newest 11.08.x release to our UMS and tried to create a profile containig the settings for the current Zoom VDI plugin. Unfortunately when creatingContinue reading
Upgrading IGEL OS Troubleshooting and Support Articles in the IGEL Community
How to change the download URL from the IGEL UMS console to the DNS Name?
Can anybody tell me how can i change the download URL from the UMS-Console to the DNS-Name? The IP-Adress from the UMS-Console is not reachable in the Thin-Client Network, iContinue reading
Is it a requirement to have an IGEL OS device license(s) to create policies, download firmware etc?
Building a new UMS for a new client – is it a requirement to have device license(s) to create policies, download firmware etc? No but you need at least oneContinue reading
How to manually adding IGEL OS firmware to the UMS (no Internet UMS)
Folks, I’m having trouble loading iGel OS firmware in to my UMS from archive files, e.g. “OSC_11.05.120.zip”. I’m in an air-gapped environment – no Internet for the UMS. I rightContinue reading
Can I update the IGEL RX420 device locally via USB Thumb drive or via http server?
hello everyone, with a RX 420 iGEL device on 11.01.100, trying to update the device firmware. it appears UMS is not working. is there a way to update the deviceContinue reading
IGEL Buddy Update problem where “slave” client wont recieve IGEL OS firmware update
Help With Buddy Update. We are starting to implement the buddy update method as we have remote sites on 10mb connections. What I’m struggling to understand is that we haveContinue reading
How often do we need to update IGEL OS firmware?
My boss is asking me how often do we need to do firmware updates? I wanted to know what is the recommended practice. I do not have the time toContinue reading
Is there a way a user can initiate a IGEL OS firmware update?
hello all, is there anyway a user can initiate a firmware update? i have users using the ICG and it would be good if i could drop a s/cut onContinue reading
Error: “Couldn’t Resolve host name” updating firmware over IGEL ICG
Hello, We are trying to update firmware over ICG. We follow the documentation OS Firmware updates step by step documentation and have created a ICG Firmware update profile and assignedContinue reading
Is there a way to force an IGEL OS firmware update at boot?
Hello, when i push a new firmware to my devices some users click on “cancel” and the update never occurs again… Is there a way to force the update orContinue reading