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IGEL OS, UMS, ICG, UD Pocket Thin Client Support Archives

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IGEL Community Archives
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  • Upgrading IGEL OS
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Upgrading IGEL OS Troubleshooting and Support Articles in the IGEL Community

May 30, 2023 IGEL Community Archives

Unfortunately when creating the profile, under “based on” I only see the option to create profiles for 11.05.x or older

Good day, I just downloaded the newest 11.08.x release to our UMS and tried to create a profile containig the settings for the current Zoom VDI plugin. Unfortunately when creating

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May 29, 2023 IGEL Community Archives

How can I verify which network interface is using UMS 12 to send firmware updates?

How can I verify which network interface is using UMS 12 to send firmware updates? One customer has configured a MTLS and has network connection in both directions but, when

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May 23, 2023 IGEL Community Archives

Do wen need to ackup the IGEL Cloud Gateway?

ICG 2.05.110 on Ubuntu 20.04.5 LTS I realize this isn’t a channel for keeping one’s ship in shape but I’m looking for recommendations on backing up (in the case of

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May 22, 2023 IGEL Community Archives

Can’t upgrade a UD3 LX50 to OS10

So I recently acquired an older model Igel from eBay for my home lab – a ud3-lx 50ac and during the firmware update, it showing as failed. Error messages suggest

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May 4, 2023 IGEL Community Archives

updating a Win10IOT IGEL client

Hello, I have a question about updating a Win10IOT IGEL client. I wanted to update the client via Windows Update, but every time the client rolls back the installed update.

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June 1, 2021 IGEL Community Archives

How to change the download URL from the IGEL UMS console to the DNS Name?

Can anybody tell me how can i change the download URL from the UMS-Console to the DNS-Name? The IP-Adress from the UMS-Console is not reachable in the Thin-Client Network, i

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May 5, 2021 IGEL Community Archives

Is it a requirement to have an IGEL OS device license(s) to create policies, download firmware etc?

Building a new UMS for a new client – is it a requirement to have device license(s) to create policies, download firmware etc? No but you need at least one

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May 5, 2021 IGEL Community Archives

How to manually adding IGEL OS firmware to the UMS (no Internet UMS)

Folks, I’m having trouble loading iGel OS firmware in to my UMS from archive files, e.g. “OSC_11.05.120.zip”. I’m in an air-gapped environment – no Internet for the UMS. I right

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April 19, 2021 IGEL Community Archives

Can I update the IGEL RX420 device locally via USB Thumb drive or via http server?

hello everyone, with a RX 420 iGEL device on 11.01.100, trying to update the device firmware. it appears UMS is not working. is there a way to update the device

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April 16, 2021 IGEL Community Archives

IGEL Buddy Update problem where “slave” client wont recieve IGEL OS firmware update

Help With Buddy Update. We are starting to implement the buddy update method as we have remote sites on 10mb connections. What I’m struggling to understand is that we have

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