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IGEL OS, UMS, ICG, UD Pocket Thin Client Support Archives

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IGEL Community Archives
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Upgrading IGEL OS Troubleshooting and Support Articles in the IGEL Community

March 22, 2021 IGEL Community Archives

Issues with UMS server overwriting Buddy Update settings of the clients in the branch

Hello, We have a problem with the buddy update. We have configured one Buddy Update Server in one branch and the other clients as Buddy Update Client. But in the

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March 15, 2021 IGEL Community Archives

How to configure IGEL Buddy Update?

Hello, i wanted to test the IGEL buddy update configuration and had to ask the following: For the buddy update to work we only need to enable the option under

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March 12, 2021 IGEL Community Archives

Dell Inspiron 3793 and Dell XPS 17 9700 Wifi not working on IGEL UD Pocket

Unable to flash Dell Inspiron 3793 and Dell XPS 17 9700 laptops. For the XPS, the M.2 SSD is not showing up. Used a UD Pocket running IGEL OS 10.5.800,

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March 5, 2021 IGEL Community Archives

After updating IGEL OS RPI4 / RX420 receive gray screen

Ordered a few RX420s for testing! Yay. But we ran into a issue. When it boots and connects to network the first time (Before Registration) it prompts for a Firmware

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February 26, 2021 IGEL Community Archives

Can the IGEL OS Creator tool be used to reimage a corrupted UD2 (OS 11)?

Can the OS creator tool be used to reimage a corrupted UD2 (OS 11)? If not how would I go about reimaging a UD2 that is failing to boot? Stuck

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February 25, 2021 IGEL Community Archives

Any limitation or problems doing upgrade from IGEL OS 10 or 11 devices 1 with 802.1x network authentication active?

Dear All, are there any limitation or problems while doing upgrade from Devices with OS10 to OS11 with 802.1x network authentication active? Cause we encounter issues at the moment, device

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February 22, 2021 IGEL Community Archives

What are my options for updating IGEL OS firmware over IGEL ICG?

Hello, I’m new to using iGEL and have a question regarding firmware updates. We have an igel device plugged in at a client site which is needing a firmware update

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February 15, 2021 IGEL Community Archives

Issues with IGEL RX420, Citrix Workspace App is crashin and Teams HDX support is missing?

Dear Igel community, we can already lie our hands onto an early access Igel Rx420. It came running Igel OS v11.01.100. I am having the following issues so far: Citrix

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February 12, 2021 IGEL Community Archives

What protocols are supported by the IGEL OS client to help with setting up firmware update repos?

Hello All. Looking to explore option of setting up repos in various geo location. What protocols are supported by the client? I have seen references in this thread to HTTP(S),

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February 11, 2021 IGEL Community Archives

Anyone noticed USB Printing and Scanning stopped working in Citrix VDI following the OS upgrade to IGEL OS 11.04.240?

Has anyone else noticed USB Printing and Scanning stopped working in Citrix VDI following the OS upgrade to 11.04.240? I had everything set per this previous thread, but printing and

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