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IGEL Community Archives
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Upgrading IGEL OS Troubleshooting and Support Articles in the IGEL Community

February 8, 2021 IGEL Community Archives

Unable to download all IGEL OS firmware versions using the IGEL UMS

Hi everyone! Trying to setup Universal Firmware Updates but having a strange behaviour… Under UMS AdministrationUniversal Firmware Updates, connections to fwus.igel.com fwus.igel.com and to the FTP server both have green

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January 20, 2021 IGEL Community Archives

UMS is running out to disk space, can I purge the ums_filetransfer folder?

Hey awesome people! I’ve currently got a server running UMS and got a notification yesterday it’s running out of storage. I noticed that the fold er C:Program Files (x86)IGELRemoteManagerrmguiserverwebappsums_filetransfer takes

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January 19, 2021 IGEL Community Archives

Some IGEL OS devices will not upgrade during shutdown

Hello everyone, quick question when telling clients to upgrade their firmware when shutting down via a profile some clients just wont upgrade no matter how often they shut down. Is

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January 15, 2021 IGEL Community Archives

IGEL OS is losing network link during the upgrade and after a while the link comes back as in half duplex

We are currently updating a customer from 5.x/10.x to 11.04 and some ThinClients losing their network link during the upgrade and after a while the link comes back as in

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January 14, 2021 IGEL Community Archives

Why iis UMS designed to only allow you to create Profiles based on firmware versions that have been applied to an IGEL OS endpoint that has registered?

Just a curiosity here…why is it that UMS is designed to only allow you to create profiles based on firmware versions that have been applied to an endpoint that has

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January 14, 2021 IGEL Community Archives

Using Chromium browser in IGEL 11.04.240 for calls – can hear a ring but once someone picks up we hear nothing

Hi Everyone, we’re currently testing the Chromium browser in IGEL 11.04.240, but we have a problem. We want to use the browser to connect to a hotline so that we

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January 11, 2021 IGEL Community Archives

Issue where there is a a static cursor to the far right of the left monitor in a IGEL OS dual display configuration

I am having an issue where there is a a static cursor to the far right of the left monitor in a dual display configuration. Weirdest thing that just happened

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January 11, 2021 IGEL Community Archives

After IGEL UMS Update 6.06.100 the Firmware Update Setting “Host” is greyed out

After UMS Update to 6.06.100 – Firmware Update Setting “Host” ist greyed out: Any Ideas? Hi Sascha, yes, it is on purpose… even if it is not clear! You can

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January 5, 2021 IGEL Community Archives

Microphone is muted, and when I try to unmute via the keyboard the light never goes out?

I am having problems where on my HP elitebook the microphone is muted, and for some reason when I try to unmute via the keyboard the light never goes out.

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December 14, 2020 IGEL Community Archives

With IGEL ICG, what typically do you all do for firmware updates?

when working with ICG, what typically do you all do for firmware updates? We have installed a webserver (lighttpd) to provide the firmware files. In our case the ICG server

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