Hello, I am new to Slack and this IGEL Community. I am having an issue where the IGEL’s we are using are sometimes loosing the com port. We are on
Continue readingUSB Redirection Troubleshooting and Support Articles in the IGEL Community
After upgrading to IGEL OS 11 USB redirection in RDP sessions no longer works
Hello, since upgrading from OS10 to OS11 our profile for USB redirection in RDP sessions no longer works. I need the profile to be able to use attached memory sticks
Continue readingHow to use VMWare Horizon’s native USB redirection to redirect device’s USB -to-Serial adapter?
Hello. I have a question regarding a USB connected coin dispenser causing issues with USB pass through for a USB to serial converter to allow for printing to a dot
Continue readingScanner redirect for VMware stopped working with IGEL OS 11.05.120
I am currently using IGEL firmware 11.03.110. My scanner redirect for VMware works perfectly. I started testing with Firmware 11.05.120 and my scanner no longer is redirecting. I have a
Continue readingProblems setting up Citrix VDI Scanner with IGEL OS 11?
Good day! Can you please tell me, did anyone manage to set up forwarding from OS11 to a citrix vdi scanner? I wanted to install and update the hplip drivers,
Continue readingIncorrect keyboard layout on IGEL OS 11.05.100 with Windows Virtual Desktop (WVD)
Hello, I am testing the new IGEL firmware 11.05.100 with Windows Virtual Desktop. I have 2 issues with the firmware. 1. The keyboard settings are set to German Switzerland and
Continue readingUnable to get HDX Webcam working on IGEL 11.04.270
Hi! I recently upgraded to to 11.04.270 and have been able to get most webcam optimizations working except for HDX Webcam. When I start the application in Chrome 32-bit it
Continue readingHow to configure VMware’s Integrated Printing feature to connect printers?
Hi Folks, I want to use a USB connected printer in a “Horizon View” session. I want to do this using VMware’s Integrated Printing feature. Are there any instructions on
Continue readingWebcam are not being recognized in Webex and Webex Teams via Citrix on IGEL OS
Hello, we are trying to use Webcams in Webex and Webex Teams via Citrix. To achieve that we updatet a Thin-Cient to Version 11.4.270 and activated the Cisco Webex VDI
Continue readingHow to get CD ROM drive working in Citrix via IGEL OS?
Hi All, trying to get CD ROM drive working in Citrix via IGEL. have setup the policy as below and I can see it shows that the drive is ready.
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