Hello, I am new to Slack and this IGEL Community. I am having an issue where the IGEL’s we are using are sometimes loosing the com port. We are on
Continue readingUSB Troubleshooting and Support Articles in the IGEL Community
Simple script to gather IGEL logs and settings to a centralized location so to easily download
Good Morning. Are you tire of manually pulling logs and settings on IGEL devices that your Developing or Testing on. I run profile settings that active just about every log
Continue readingHow to recover / reset an IGEL UD Pocket?
Hello all, so I was wondering if someone could shed some light on an issue I’m having. I received an IGEL UD Pocket USB USB drive from my employer for
Continue readingAfter upgrading to IGEL OS 11 USB redirection in RDP sessions no longer works
Hello, since upgrading from OS10 to OS11 our profile for USB redirection in RDP sessions no longer works. I need the profile to be able to use attached memory sticks
Continue readingHow to use VMWare Horizon’s native USB redirection to redirect device’s USB -to-Serial adapter?
Hello. I have a question regarding a USB connected coin dispenser causing issues with USB pass through for a USB to serial converter to allow for printing to a dot
Continue readingWhy does the keyboard not work on a Microsoft Surface Book 3 with the UDP.
anyone has an idea? why does the keyboard not work on a Microsoft Surface Book 3 with the UDP. However, if I connect the docking station with USB keyboard, it
Continue readingScanner redirect for VMware stopped working with IGEL OS 11.05.120
I am currently using IGEL firmware 11.03.110. My scanner redirect for VMware works perfectly. I started testing with Firmware 11.05.120 and my scanner no longer is redirecting. I have a
Continue readingHow to configure dual monitors while connecting a laptop to a USB C docking station on IGEL OS?
Does anyone have any suggestions on setting up Dual monitors while connecting a laptop to a USB C docking station? Essentially I want to have an application on the desktop
Continue readingDell Inspiron 3793 and Dell XPS 17 9700 Wifi not working on IGEL UD Pocket
Unable to flash Dell Inspiron 3793 and Dell XPS 17 9700 laptops. For the XPS, the M.2 SSD is not showing up. Used a UD Pocket running IGEL OS 10.5.800,
Continue readingWill IGEL OS 11 optimize and give better compatibility with Teams/Webex/etc. and audio/video redirections vs. IGEL OS 10?
Currently using IGEL UD6-LX clients working with Citrix VDI. These clients are on the latest version of the 10.x release, but was curious if these units will perform any different/better
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