I have a customer trying to convert a PC into IGEL managed. They now have 5 “bricked” USB sticks after using PrepareStick. They don’t see the stick anymore in Windows
Continue readingUSB Troubleshooting and Support Articles in the IGEL Community
After receiving IGEL device back from RMA it won’t pull a license
I am having an issue with one terminal and getting the device to take a license. I sent the device in under RMA because it would not power on and
Continue readingProblem with Logitech C270 and Citrix Redirection om IGEL OS
Hi there, i have a problem with my Logitech C270 and my Citrix Redirection. I want to use this Igel UD3-LX51ac (version 10.06.190.01) with this Logitech C270, When i try
Continue readingHow to configure an audio device to auto connect when plugging in to an IGEL OS device?
Hi everyone, I have a problem setting the audio device. I want the IGEL client to automatically take the headset when plugged in. I configured it under Accessories -> Sound
Continue readingIGEL UD Pocket simply will not take its license
Hello, I’m a freelance consultant and for my Lab, I purchased a new UD3-LX60 Ryzen R1505G based Thin Client and an official UD Pocket USB-Stick. I installed UMS as usual
Continue readingAny advice for using USB wifi dongles with IGEL OS?
We want to use a couple of IGEL m250c clients with usb wifi dongles. Is there anything i need to know about this? Has anyone a hint for me which
Continue readingFew IGEL OS laptops not recognizing USB printers
Hey folks! Long time listener first time caller…we have a strange issue with a few of our igel os laptops (on OS 11.3) where usb printers aren’t recognized at all
Continue readingWhen updating the IGEL OS it just updates the firmware but no features are installed unless we do a downgrade to 11.03.500?
Hi together, we recently received a huge batch of UD3-LX 60 with 11.03.500. Seems like they just got the firmware and no features preinstalled. So far no problem, but I
Continue readingHow to verify that the Zoom plugin in the IGEL OS firmware is connecting to the Zoom VDI in the VDA?
Can anyone tell me if there is a quick way to verify that the zoom plugin in the firmware is connecting to the Zoom VDI in the VDA? i’ve verified
Continue readingIGEL Releases IGEL UMS 6.06.100, IGEL Cloud Gateway (ICG) 2.02.110 and IGEL OS 11.04.240
We are happy to announce the release of IGEL UMS 6.06.100, IGEL Cloud Gateway 2.02.110, and IGEL OS 11.04.240. They provide many great new features, significant improvements, and some important
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