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IGEL OS, UMS, ICG, UD Pocket Thin Client Support Archives

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  • Page 29

USB Troubleshooting and Support Articles in the IGEL Community

March 11, 2020 IGEL Community Archives

Touchpad on ThinkBook 15 i3-10110U not recognized on IGEL OS

Hello everyone, we have ordered home office notebooks and now have the problem that the touchpad of the notebook cannot be recognized or used under IGEL OS. This is the

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March 10, 2020 IGEL Community Archives

What’ the best way to use mobile devices (Android or iPhone) within a Citrix session on an IGEL OS?

What’ the best way to use mobile devices (Samsung Android or iPhone) within a Citrix session on an Igel UD3-LX 51? The user needs to access the photo’s located on

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March 5, 2020 IGEL Community Archives

Issues with redirecting a Yubikey on the IGEL OS

Hi All, I’m having issues with redirecting a Yubikey 5 on the iGel. We have made sure that we are allowing the redirection on the view client end. I have

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February 28, 2020 IGEL Community Archives

How to erase the flash drive on an LG thin client with Win10 IoT OS installed and install IGEL OS via UMS?

Question: Just received a LG thin client with Win10 IoT OS installed and want to erase/flash to test with the IGEL OS (deploy from UMS) , any ideas? I would

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February 26, 2020 IGEL Community Archives

HP Laptops convered to IGEL OS lose config when undocking from USB-C docking station

Hey guys. I have a few HP laptops that are using the HP USB-C docking station with two montiors. We can get everything setup correctly but then it loses its

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February 26, 2020 IGEL Community Archives

Philips touchscreen no longer working on IGEL UD6 Win10 device with firmware 4.01.140

Hi, we have a UD6 Win10 device which we are using to connect to an RDS 2019 server with a Philips touchscreen, all was working fine on firmware 4.01.110 but

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February 24, 2020 IGEL Community Archives

Recommendations for USB WiFi dongle that work with IGEL OS?

Hey does anyone know which USB WiFi dongle work with Igel OS? So far we can’t find one from the HW compatibility DB that actually works. Some don’t show up

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February 21, 2020 IGEL Community Archives

Running UD Pocket on my Dell XPS 13 I receive two options on boot, partition 2 and partition 3, what now?

Gents, trying the UD Pocket on my Dell XPS 13. I get to the boot menu on the machine and there I see two options showing the UDP, one says

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February 21, 2020 IGEL Community Archives

Any special configurations required to use USB-C docking stations with IGEL?

Are there any special configurations required to use usb-c docking stations with IGEL? I can’t seem to get the ethernet working when connecting an igel device to a usb-c dock.

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February 21, 2020 IGEL Community Archives

Problems with Omnikey CardMan 3121 Smartcard Reader on IGEL OS 11.3.100

Hi Guys, I have a problem with a Omnikey CardMan 3121 Smartcard Reader on IGEL OS 11.3.100. I need to redirect the Smartcard to a Citrix XenApp session to digitally

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