CUPS Definition disappears OS: 11.02.150.01 We encounter a problem defining a local connection (USB) to HP Lasejet 3015. In UMS: We edit workstation settings (Geräte/CUPS/Drucker maybe in english is Devices/CUPS/Printer/)
Continue readingUSB Troubleshooting and Support Articles in the IGEL Community
USB drive is detected in the IGEL disk utility but does not show up in Windows?
Hi All, I have a strange issue with USB redirection and RDP session – I have a USB redirection policy setup as per the document: kb.igel.com/igelos-11.02.100/en/mapping-usb-storage-media-into-rdp-sessions-23514690.html One of my users
Continue readingIGEL UMS server stopped allocating licenses
UMS server has suddenly stopped allocating licenses. We have sufficient licenses. I am also unable to allocated the manually, I just get a Connection error message when trying to do
Continue readingIGEL OS Bluetooth manager won’t come up to pair a Bluetooth mouse on ASUS VivoBook Flip 14 TP412UA
Hello people! I am trying to enable Bluetooth on a ASUS VivoBook Flip 14 TP412UA. I have the following settings configured via a profile. But I am still not getting
Continue readingProblem when we connect to our Citrix VDI session it is very slow and unusable on IGEL OS?
The problem is when we connect to our Citrix VDI session it is very slow and unusable. Does anyone have suggestions to configurations changes we need to make? What do
Continue readingAny recommendation which scan solution could best be used on an IGEL OS 11 with WDS to a Windows Server 2016?
Does anyone have a recommendation which scan solution could best be used on an IGEL OS11 with WDS to a Windows Server 2016? Alternatively pure network solutions without passthrough the
Continue readingHow to safely disconnect an USB device on an Horizon session from the same session (Windows) instead control bar on IGEL OS?
Hi to all, Anyone knows any way to safely disconnect an USB device on an Horizon session from the same session (Windows) instead control bar? Is just to avoid explain
Continue readingHow to get the built-in SD card reader of our OptiPlex 9020 to work?
I can’t get the built-in SD card reader of our OptiPlex 9020 to work. When I open up a secure terminal and do a journalctl -f, a USB device works
Continue readingCan I convert IGEL UD Pocket licenses over to UDC with the new licensing model?
Anyone know if it is possible to convert UDP licenses over to UDC with the new licensing model? We purchased UDP’s for devices that didn’t have a large enough internal
Continue readingHelp installing IGEL OS 11 on the HP T430 thin clients?
I need some guidance on installing OS 11.02.150 on the HP T430 thin clients. I’ve been unable to get the software successfully installed on multiple of these specific devices. My
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