We are having issues getting an Epson document scanner to redirect into a RDP session via Native USB Redirection. I’ve tried connecting a different brand of scanner and didn’t have
Continue readingUSB Troubleshooting and Support Articles in the IGEL Community
Local USB printers do not connect to the Citrix session on IGEL OS 10
Hello, we have 200 IGEL UD3-LX 50 Clients with Version 10.04.100.01, these clients are connecting via citrix Reciever to a Windows Desktop Server 2016. But the local USB printers do
Continue readingHow tomake my own bootable usb media from IGEL OS firmware files?
Is there documentation anywhere to make my own bootable usb media from firmware files? I would like to be able to install the newest version on devices and there isn’t
Continue readingFirmware Upgrade, then IGEL UD2 gets stuck (Only NumLock, ScrollLock, CAPSLock blinking)
Firmware Upgrade, then IGEL UD2 gets stuck (Only NumLock, ScrollLock, CAPSLock blinking) Hi, when upgrading the firmware on a brandnew IGEL UD2 (actually tried several) – the upgrade goes throught,
Continue readingDelay when playing sound on USB Bluetooth headsets running on IGEL OS?
Does anyone Else use USB Bluetooth headsets. Do you get a delay when playing sound or feels like it takes about a second to connect and play sound ? Yes,
Continue readingHow to redirect the built in CD drive to the Terminal Server via an RDP session on IGEL OS?
Hello, we used UD Pockets to turn a bunch of Dell computers into IGELs. Does anyone know if it is possible to redirect the built in CD drive to the
Continue readingHow to redirect Star TSP100 USB Printer in a Citrix session on IGEL OS?
I’m trying to redirect Star TSP100 USB Printer in a Citrix session on Igel UD3 Lx10.05.800. Connecting on a Windows device, it works. I configure following profile: Devices=>Printer=>CUPS=>Printers : Mapping
Continue readingHow to map a USB CD drive into a citrix windows running on IGEL OS?
Hey all, is it possible to map a usb-cd-drive into a citrix windows 10 session with an empty cd to burn this cd ? the cd has no filesystem cause
Continue readingHow to configure Digital Persona Biometric readers with IGEL RDP?
Hello – we are attempting to use Digital Persona Biometric readers with IGEL RDP. We have tested using the IGEL citrix client and everything works as expected. When using RDP,
Continue readingWhat is the recommended way for updating IGEL UDX devices to IGEL OS 11?
What is the recommended way for updating UDX devices to OS 11? I have attempted to update one via USB and from UMS and it continually states that the file
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