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IGEL OS, UMS, ICG, UD Pocket Thin Client Support Archives

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USB Troubleshooting and Support Articles in the IGEL Community

December 16, 2019 IGEL Community Archives

What is the command to copy a .txt file to USB in the IGEL OS device environment?

Does anyone know the Linus command to copy a .txt file to USB in the Igel device environment? If storage hotplug is enabled under Devices > Storage Devices > USB

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December 11, 2019 IGEL Community Archives

IGEL UD Pocket still pulling old license even after removing it from ILP and manually assigning a new license

I have a UD Pocket that had a license. I removed the hardware from this license pack on the portal. I deleted the license files from the device and manually

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December 9, 2019 IGEL Community Archives

Is anybody passing an internal webcam through the IGEL OS into a XenApp RDS Session

Is anybody passing an internal webcam through the Igel OS into a xenapp RDS Session Yes, Logitech C920 and 922 I am using a Dell All In One Device with

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December 3, 2019 IGEL Community Archives

Is USB-C supported for an extra display on IGEL OS?

Guys, is USB-C supported for an extra display? Customer of mine I converted from HP to Igel OS 11 and some offices have three displays. I thought i could remember

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November 27, 2019 IGEL Community Archives

Is possible to add Web certificate on OSC USB stick to use it with all converted devices?

Hi, Is possible to add Web certificate on OSC USB stick to use it with all converted devices? Thanks Hi, you mean in combination with our discussion from last week

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November 21, 2019 IGEL Community Archives

How to browse to a directory on the IGEL OS?

Hello, I need to be able to browse to this directory on the IGEL OS on my converted endpoint (/opt/Citrix/ICAClient). I logged in via SecureTerminal to the endpoint but I

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November 21, 2019 IGEL Community Archives

Is there an IGEL UMS profile or local configuration to block bootable Linux thumb drives on thin clients?

Is there a profile or local configuration to block bootable Linux thumb drives on thin clients? Id like to only use IGEL OS and that’s it What do you mean

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November 21, 2019 IGEL Community Archives

Is possible to install UMS HA on a Linux server and use compatible databases? and Is possible to create an OSC installation USB with a predefined profile

Hi, 2 questions from one customer: Is possible to install UMS HA on a Linux server and use compatible databases? Is possible to create an OSC installation USB with a

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November 21, 2019 IGEL Community Archives

Upgraded IGEL UD3-LX51 to OS 11.02.150 and my Jabra Envolve 75 USB Headset stopped working

I just upgraded one Igel UD3-LX51 to OS 11.02.150 and my Jabra Envolve 75 USB Headset stopped working. Has anyone had similar experiences? We Use Citrix XenApp 7.15 CU4… Do

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November 20, 2019 IGEL Community Archives

After IGEL OS update users are experiencing lagging behavior when dragging a window from one monitor to the other

I just upgraded 5 Igel D220 to OS 11.02.150.01. All of the users on those clients are experiencing lagging behavior when dragging a window from one monitor to the other,

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