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IGEL OS, UMS, ICG, UD Pocket Thin Client Support Archives

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USB Troubleshooting and Support Articles in the IGEL Community

June 13, 2023 IGEL Community Archives

We are currently on UMS 6 and we would like to upgrade to COSMOS.

Hello, we are currently on UMS 6 and we would like to upgrade to COSMOS. currently we do not have any remote clients assigned to the ICG and we would

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June 12, 2023 IGEL Community Archives

I have an Igel UD3-LX60 with OS 11 and a Logitech Cam C922: I connect the IGEL to the Windows 2019 RDS farm, video is ok, but microphone does not work.

I have an Igel UD3-LX60 with OS 11 and a Logitech Cam C922: I connect the IGEL to the Windows 2019 RDS farm, video is ok, but microphone does not

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June 8, 2023 IGEL Community Archives

IGEL USB Device splitting doesn’t appear to work for me.

IGEL USB Device splitting doesn’t appear to work for me. Using a PowerMIC on IGEL with 11.08.330 (tried 11.08.230 also) if I allow usb devices passthrough as shown here the

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June 7, 2023 IGEL Community Archives

We’re having trouble to redirect USB Headsets to our Citrix environment on IGEL OS.`

Hello everyone, we’re having trouble to redirect USB Headsets to our Citrix environment. Citrix: Windows Server 2016, Shared Desktops IGEL: UD3’s, IGEL OS 11.07.100 Headsets tried: Jabra Engage 65, Plantronics

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June 7, 2023 IGEL Community Archives

Is someone out there using “GISBO Alarm on IGEL OS?

Hello all 🙂 Is someone out there using “GISBO Alarm”? It’s a emergency-alarming-software, triggered by Software-Button or by Key-Stroke ( “Rollen”-Key ) Best regards Frank Bach Hello Frank, not by

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June 6, 2023 IGEL Community Archives

Suddenly one of our IGEL OS devices is having keyboard input issues

Suddenly one of our machines with IGEL OS 11.08.230.01 is having keyboard input issues. Have tried different keyboards, different USB ports, different keyboard layouts. We’re not having any luck. Main

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June 5, 2023 IGEL Community Archives

Is it possible to run IGEL via PXE?

Is it possible to run IGEL via PXE? For example, using a pxe server as well as TFTP server? Not the installer, a bootable working image. For OSD? Then yes,

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June 5, 2023 IGEL Community Archives

Any recommendation for a printer brand/model working well with CUPS?

Hello! Any recommendation for a printer brand/model (currently on the market) that works well with USB local (and AVD redirected) CUPS printing? Our customer had an issue with a specific

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June 1, 2023 IGEL Community Archives

Can a UD Pocket be used on several devices?

Quick, easy series of questions: Can we USB-boot different physical Devices from the same USB stick, as long as we delete the Device from UMS before moving on to the

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June 1, 2023 IGEL Community Archives

Can the SCCM Addon be used with UMS 12 and OS12

Does anyone know if the SCCM add-on can be used with UMS12 to deploy OS12 or it has to be just OS11 to endpoints? OS 12 deployment is currently with

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