anyone has an idea? why does the keyboard not work on a Microsoft Surface Book 3 with the UDP. However, if I connect the docking station with USB keyboard, it
Continue readingUSB Troubleshooting and Support Articles in the IGEL Community
Scanner redirect for VMware stopped working with IGEL OS 11.05.120
I am currently using IGEL firmware 11.03.110. My scanner redirect for VMware works perfectly. I started testing with Firmware 11.05.120 and my scanner no longer is redirecting. I have a
Continue readingWhat is the difference between USB Access Control vs Native USB Redirection on IGEL OS?
Hi everyone, I’m looking for a little clarification/guidance on USB Access Control vs Native USB Redirection. I inherited this setup from a previous admin, and in the profiles they had
Continue readingHow to configure dual monitors while connecting a laptop to a USB C docking station on IGEL OS?
Does anyone have any suggestions on setting up Dual monitors while connecting a laptop to a USB C docking station? Essentially I want to have an application on the desktop
Continue readingImprivata but it will not tap out on IGEL OS 11.05.100
Apologize if I didn’t see this asked before.. but anyone seeing an issue on 11.05.100 where you can tap into Imprivata but it will not tap out? Seems to have
Continue readingStreaming audio on IGEL 11.05.100 stops until user logs off and back on
Hey everyone. Has anyone run into issues with streaming audio and IGEL 11.05.100? We recently updated from 11.03.530 to address some security issues and now we are getting complaints that
Continue readingVideo and Audio sometimes stops working Citrix Workspace App on IGEL OS 11.05.100
Good morning, hello and moinmoin 🙂 We ́re using Igel UD3 LX und UD2 LX only with Citrix Workspace and OpenVPN. The last months we ́ve only used CW 19.12
Continue readingDell Inspiron 3793 and Dell XPS 17 9700 Wifi not working on IGEL UD Pocket
Unable to flash Dell Inspiron 3793 and Dell XPS 17 9700 laptops. For the XPS, the M.2 SSD is not showing up. Used a UD Pocket running IGEL OS 10.5.800,
Continue readingScreen briefly black out and comes back running Horizon client on IGEL OS 11.05.100 and 11.05.112
Hello, we’ve been testing the new 11.05.100 release and 11.05.112 and we seem to have the exact problem on both releases, video issues related to sound events. The weird issue
Continue readingWill IGEL OS 11 optimize and give better compatibility with Teams/Webex/etc. and audio/video redirections vs. IGEL OS 10?
Currently using IGEL UD6-LX clients working with Citrix VDI. These clients are on the latest version of the 10.x release, but was curious if these units will perform any different/better
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