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IGEL OS, UMS, ICG, UD Pocket Thin Client Support Archives

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VDI Troubleshooting and Support Articles in the IGEL Community

January 14, 2021 IGEL Community Archives

IGEL Launches the UD Pocket2 – USB-C Thin Client

IGEL Launches the UD Pocket2, a Portable Dual Mode USB Device for Secure End User Computing from Anywhere New, Dual Mode USB Device with Both USB-A and USB-C Connectors Gives…..

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January 12, 2021 IGEL Community Archives

IGEL OS 11.04.24 kicking users out of Citrix randomly?

Is anyone else having issues with firmware version 11.04.240 kicking users out of Citrix randomly? We were on version 11.04.130 previously and updated due to WebEx vdi issue and a…..

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January 12, 2021 IGEL Community Archives

Can I configure Tomkat to send files to my IGEL OS devices?

Good day! Help please, I set up cloud geteway in DMZ. I need to assign a profile to a device to install (for example) the zoom plugin. I have a…..

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January 12, 2021 IGEL Community Archives

Any plans to support Teams Optimization Pack for VMware?

Teams Optimization Pack for VMware, I think it is at this time not supported for Igel OS but do you know if there al plans for this. Personally I find…..

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January 6, 2021 IGEL Community Archives

Receiving no input from the microphone using Cisco WebEx on IGEL OS

Hello IGEL community, running into an with the mic on a USB webcam. Using a UD Pocket with OS 11.01 and a UD3 with LX 10. I have setup the…..

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January 5, 2021 IGEL Community Archives

How to set the preferred webcam in a VMware Horizon session on IGEL OS?

Question on Web Cams. Has anyone had a Wyse 5470 Thin client Laptop with built-in Webcam on a doc but user wants to use a external USB Cam plugged into…..

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January 4, 2021 IGEL Community Archives

When using IGEL Shared Workplace, how to enable password changes?

When using Shared Workplace, is there something that needs setup on the back end for password changes to work. I have logins working through Shared Workplace, but if a user’s…..

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December 15, 2020 IGEL Community Archives

HTML5 redirection working on IGEL OS

Anyone have issues or luck with getting HTML5 redirection working on IGEL? I have the GPOs for the Agent set and the Profile set in IGEL and a chrome browser…..

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November 24, 2020 IGEL Community Archives

Follow Cameyo on the IGEL Community

The IGEL Community is happy to announce Cameyo has joined the IGEL Community! As a member, you can now learn about their Cameyo secure digital workspace solution, talk directly with…..

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November 20, 2020 IGEL Community Archives

IGEL Community Technical Meetup – November 2020 with Chris Fleck, Falk Heiland, & Jim Airdo

For our November IGEL Community Meetup, we were happy to have Chris Fleck, Citrix Vice President & Technical Fellow, join us for a lively Q&A discussion. Chris is a self-professed…..

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