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IGEL OS, UMS, ICG, UD Pocket Thin Client Support Archives

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VDI Troubleshooting and Support Articles in the IGEL Community

January 4, 2019 IGEL Community Archives

RFID reader does not always pass through to VMware Horizon VDI

Has anyone encountered an issue with RFID readers and not passing through from IGEL to VDI intermittently? We’ve got a few different RFID readers including Imprivata, OMNIKey and similar that

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January 3, 2019 IGEL Community Archives

How to access a flash drive connected to an IGEL OS device?

I am trying to access a flash drive that I have plugged in and have set it correct in the settings to see it. It mounts it fine, but I

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December 17, 2018 IGEL Community Archives

Recommendations for using RSA tokens with IGEL thin clients?

Does anyone have recommendations for using R.S.A. tokens with Igel thin clients? I know that we can use mobile, on-demand, and hardware tokens with them. However, there is a business

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December 4, 2018 IGEL Community Archives

Keyboard shortcut to view thge Wireless signal strength and network speed of IGEL OS?

Hello community. I’m not sure this is possible, but is there a keyboard combination while a UMS profile is loaded (Citrix XD for VDI) that could take you to the

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November 30, 2018 IGEL Community Archives

Does anyone have problems with the IGEL UD Pocket supporing DVORAK keyboards?

Does anyone have problems with the UD Pocket, pushing DVORAK keyboards? No, but if I remember right it almost concern QWERTY Countries right? Which kind of issues are you facing?

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November 16, 2018 IGEL Community Archives

Experience with IGEL OS and Touch Screens?

Anyone experience with IGEL and Touch Screens? Just in the lobby for people to log in and out. Maybe some safety instructions and information displayed as well? Would say that

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November 9, 2018 IGEL Community Archives

Is there a way to run an app like Word directly on an IGEL OS device?

Hallo everybody. I am busy with UMS and Igel Thin Clients. What kind of solluttion is possible to start an application like Word directly on a Thin Client of Igel.

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November 5, 2018 IGEL Community Archives

ZEBRA GK420D labelprinter not working in IGEL OS? Any recomendations?

Hello Guys, we’re trying to get a labelprinter ZEBRA GK420D off to work, but it doesn‘t work. The first problem is that zebra does not have a driver for linux

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October 29, 2018 IGEL Community Archives

IGEL OS customizations – mouse, external screen/display, extend display left display as primary, network, and security

Hi, I want to share my os-customization with the community. Basically we use this in Notebooks. The main changes are the Icons called: • Raton(mouse), with this icon you disable

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October 29, 2018 IGEL Community Archives

Windows 7 VDI and the mouse pointer on a black Putty window is black which is really annoying on IGEL OS? How to fix?

We use Windows 7 VDI and the mouse pointer on a black Putty window is black which is really annoying – I know I can change Putty settings, but I

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