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VDI Troubleshooting and Support Articles in the IGEL Community

May 15, 2023 IGEL Community Archives

My Printer mapping doesn’t work on Citrix.

Hi, Somehow CUPS doesn’t work when I am on my Citrix Productive Servers. But on the Testserver it works fine. Same GPOs, Same PVS vDisk. At this point, I dont

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May 15, 2023 IGEL Community Archives

Could we have Citrix Workspace App automatically resize across an additional screen?

Is there a way to have the Citrix Workspace App automatically resize across an additional screen if it’s plugged in after the session has been started? In my testing the

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May 12, 2023 IGEL Community Archives

RSA authentication in a Citrix VDI solution

Hello everyone, We are about to implement RSA authentication in our Citrix VDI solution. What setting change do we need to make/implement in UMS for the IGEL to prompt the

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November 10, 2022 IGEL Community Archives

How to setup Zoom Optimization in IGEL OS and Citrix

We are currently on 11.7.170. I am testing 11.8.200 and finding that Zoom is not working. I can open the app and when I click on Settings, its very slow

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November 8, 2022 IGEL Community Archives

How to control the Volume of Teams / Zoom in a Citrix Session

The volume for our teams/zoom calls in Citrix can only be controlled by the IGEL volume bar (not the Citrix bar). Is there a way to resolve this. We are

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November 8, 2022 IGEL Community Archives

Redirecting a MFC Printer and scanner to Citrix via NAtive USB redirection

We’re having an issue since we went to Citrix 2207 with a Multifunction printer connecting when the session start and/or staying connected. We use full USB redirection since this is

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November 8, 2022 IGEL Community Archives

I’ve a problem with webcam redirection in Citrix VDI

Hello, I’ve a problem with webcam redirection. I’m using VDI with citrix. On Google Chrome 64bit i’ve the webcam called “Citrix HDX Web Camera” and behind this name there is

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June 10, 2021 IGEL Community Archives

Anyone have experience with the Philips SpeechMike LFH3600 or Sowie Olympus RM4010 on IGEL OS?

Hi all, anyone experience with the Philips SpeechMike LFH3600 or Sowie Olympus RM4010 on IGEL? Hi Jeffrey, you mean locally or combined with a TS or VDI solution? kb.igel.com/igelos-11.05/en/philips-speech-42008869.html kb.igel.com/igelos-11.05/en/olympus-compatibility-42008862.html

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May 20, 2021 IGEL Community Archives

Ticks & Tips to speed up launch time for applications populated by Citrix

Hello everyone, I was curious if anyone is aware of any tricks to help speed up launch time for applications populated by Citrix. I am running the Native IGEL setup,

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May 20, 2021 IGEL Community Archives

Help getting USB camera’s to work on my IGEL OS

Hello everyone, i’m quite new to the use of IGEL and i ran into a problem.. I tried to get usb camera’s to work on my IGEL’s but nothing seems

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