Hi Guys, I’m having num-lock issues with several customers. It looks like the num-lick spontaneously turns off during day-time working hours (Amsterdam time). It happens with one customer around 1PM
Continue readingVMware Horizon View Troubleshooting and Support Articles in the IGEL Community
Anyone had to work with passing battery levels into a VMware Horizon VDI on a converted IGEL OS 11 laptop?
Hi all, has anyone had to work with passing battery levels into a Horizon VDI on a converted OS11 laptop? Can you do that with Horizon? I know that Citrix
Continue readingAnyone experiencing difficulties connecting to your VDI using the blast protocol on a IGEL UD3-LX 40cp with firmware OS 5.13.110.01?
Anyone experiencing difficulties connecting to your VDI using the blast protocol on a UD3-LX 40cp with firmware 5.13.110.01? With an older firmware it works, but after updating there is no
Continue readingNumber lock turns off when launching VMware Horizon Client on IGEL OS?
Hello, Wondering if anyone has had this issue with IGEL, Horizon View and the numlock. Basically, our issue is that whenever the Horizon Client gets launched with IGEL and loads
Continue readingHow to configure Citrix published app to go full screen using mstsc.exe in IGEL OS?
So guys, we have issues when we want a Citrix published app to go full screen. Don’t ask why but for some use case we use mstsc.exe as an published
Continue readingWhat hardware would maximize the performance of IGEL OS UDC3 or what hardware would be a waste?
Our current PCs running UDC3 are coming up for replacement and we’re looking at refreshing them with some kind of Dell desktop. I’m wondering if there is some kind of
Continue readingHow to remove the last logged in username from being displayed on VMware Horizon client in IGEL OS appliance mode?
Question on using Horizon in appliance mode: Is it possible for the last logged on username to not display after the user logs off? I’ve checked the registry and the
Continue readingTroubleshooting IGEL OS connecting to the correct keyboard within a Horizon View Session
How does the UDP determine which keyboards are attached to the PC it runs on? We are having issues with determining the correct keyboard on a UDP, within a Horizon
Continue readingRFID reader does not always pass through to VMware Horizon VDI
Has anyone encountered an issue with RFID readers and not passing through from IGEL to VDI intermittently? We’ve got a few different RFID readers including Imprivata, OMNIKey and similar that
Continue readingAdvice on how most admins use the Profiles in IGEL UMS
Hi, I am curious how most of you use the profiles in UMS. For almost all our customers we use the Appliance Mode function to connect to our private cloud
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