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IGEL Community Archives
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VMware Troubleshooting and Support Articles in the IGEL Community

June 12, 2021 IGEL Community Archives

How to enable “User Login History” section for devices in IGEL UMS?

Hello Community! There is “User Login History” section for devices in UMS, but it is always empty. Is there something I need to do to enable this feature? (Latest UMS,

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May 19, 2021 IGEL Community Archives

Compatibility issues with the Zoom Plugin, some clients disconnect randomly

I think we are having compatibility issues with the Zoom Plugin. Our desktop is currently the Zoom Client for VDI 5.5.20501. Is the version running on 11.5.133 working with this

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April 30, 2021 IGEL Community Archives

Does the Zoom plugin on IGEL OS support the feature virtual backgrounds?

Does the zoom plugin on iGel support the feature virtual backgrounds for zoom? (VMware Horizon) support.zoom.us/hc/en-us/articles/360031441671 Not sure how I have to read that featurelist… it depens on the camera

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April 27, 2021 IGEL Community Archives

Microphone being redirected or deteched on IGEL OS

I’m having issues with just the microphone being redirected. It is extremely strange, as I have the webcam denyed in USB redirection. Along with RTAV turned on. Any ideas on

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April 20, 2021 IGEL Community Archives

The VDI label is not in the “headline” of WebEx-Meetings on IGEL OS

Is there a problem with Webex VDI today? We used the VDI feature since four weeks without any problems, but today the VDI label is not in the “headline” of

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April 19, 2021 IGEL Community Archives

Issuses wtih Webcams/Mics in Teams on IGEL OS 11.5.100 and 11.5.120?

Is anyone else having issues with Webcams/Mics in Teams on 11.5.100 and 11.5.120? I have tried Blast/PCOIP. All other Video Conferencing Software like Webex Meetings and Zoom is working. I

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April 19, 2021 IGEL Community Archives

List of webcams which work well on IGEL OS for UCC

Hi all – in the interests of keeping up to date, I wanted to compile a list of webcams which work well on IGEL OS for UCC. This would be

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April 15, 2021 IGEL Community Archives

With VMware Horizon 8 on IGEL OS, the displayed keystroke is consistently one behind

Hi all! I’m getting a really bizarre keyboard issue. iGel OS 11.05.120 in a VMWare Horizon 8 environment. While in the remote session, in any application (Word, Notepad, Zoom, etc)

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April 8, 2021 IGEL Community Archives

How to force the user to log in with their Microsoft Authenticator after they have entered their user and password on IGEL OS?

I am looking at how we can force the user to log in with their Authenticator after they have entered their user and password. We log in with VMware Horizon

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April 7, 2021 IGEL Community Archives

Simple script to gather IGEL logs and settings to a centralized location so to easily download

Good Morning. Are you tire of manually pulling logs and settings on IGEL devices that your Developing or Testing on. I run profile settings that active just about every log

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