Hello, world! Advice how to see remote cursor via VNC session? Hello Samat, just to get you right, you as Remote user want to see the actions made by the
Continue readingVNC Troubleshooting and Support Articles in the IGEL Community
UMS Shadowing is not working with OS12.
Hi hive minds, I am having issues with OS12 and shadowing on any version of OS12. The policy for shadowing does not have the “Secure” mode turned on and Shadow
Continue readingHow to get AVD Log files and Traces on IGEL OS?
Hello dear community, We have issues with Igel devices, when connected to AVD (device “frozen”), which need to restart. Cases was opened for that. Support ask for log files (collect
Continue readingIs it possible that the VNC mirroring is automatically confirmed?
Hello, is it possible that the VNC mirroring is automatically confirmed after a while if no user is working on the computer. Thanks Hello Aleksandar, no, unfortunately no. You would
Continue readingHow to restrict the VNC Connection to IGEL OS?
Hello, we use VNC on Igel to remotely connect to the client, and we have configured on windows laptops a IP restriction for the client connections, is it possible to
Continue readingCan you change the remote shadow port to 443
Can you change the remote shadow port to 443 on a universal basis? (as opposed to entering each time) You mean inside the Universal Management Suite Java Console I guess?
Continue readingIs there any change to get a fullscreen remote with the igel ums to a client ?
Hello there , is there any change to get a fullscreen remote with the igel ums to a client ? Without the Taskbar on the bottom and on the right
Continue readingShadowing in the IGEL UMS Web App OS12 (same in UMS) is not possible
Hello, Shadowing in the IGEL UMS Web App OS12 (same in UMS) is not possible. There is no option to enter the passsword. UMS and Clients are in the same
Continue readingSetting up a scrolling command for FireFox Browser on IGEL OS
Hi all… wondering if someone could assist with setting up a scrolling command for FireFox on iGel. Have a website that just cannot fit the screen no matter what type
Continue readingWe can’t shadow IGEL OS over ICG
Hi, We keep having problems reaching our home office users with shadow, most error message is just “connection closed by VNC Server”. Are there any logs to check? We have
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