Hello – We have our UMS & ICG in the Azure cloud. We’ve been working to deploy our Custom Partition through the ICG. We have an external FTP site accessible
Continue readingVNC Troubleshooting and Support Articles in the IGEL Community
After Upgrading to IGEL OS 10.04.240 device will appear offline and shadowing won’t work until upgrade is complete
Has anyone seen this before? When upgrading our 2 GB storage/4 GB RAM 10Zigs to 10.04.240 device will appear offline and shadowing won’t work until upgrade is complete. Doesn’t seem
Continue readingIGEL OS shadowing password is greyed out
We have recently upgraded our ICG and UMS server so we could finally start making use of the VNC/shadow function over ICG. While it is working, it is not working
Continue readingAre there any plans to offer a hosted, cloud-based IGEL UMS in the foreseeable future?
Hi all, My company is currently using Wyse Management Suite Cloud (i.e. eu1.wysemanagementsuite.com). The main blocker to convince the business I work for to move to IGEL seems to be
Continue readingWhen configuring a profile for IGEL W10 Partial Updates, for the path, is it the full path to the specific partial update I want to apply?
When configuring a profile for Partial Updates, for the path, is it the full path to the specific partial update I want to apply? Or is it something else? Having
Continue readingCitrix session crashes with black screen, any advice and how do I find logging?
I have a problem with a igel thinclient, When starting a citrix session to a sbc desktop i see the logon screen but after the the system looks to crash
Continue readingHow to deploy a IGEL Custom Partition via ICG
Hello! Looking to deploy a custom partition using ICG to remote IGEL clients (no LAN access). In a non-ICG setup you typically upload the .inf and .bz2 files to your
Continue readingHow to collect logs of IGEL OS shadow session attempts?
Hi, anyone can help me collect logs of shadow session attempt? I have issue that Shadow option works only when I’m connected to corporate network over one method (Direct access)
Continue readingHow to secure VNC on IGEL
We just ran a port scan from an outside security vendor and reports ports 5900 is unsecure and accessible via VNC. Is there a way to secure VNC as it’s
Continue readingDoes IGEL OS store logs on VNC sessions?
Does IGEL OS store logs on VNC sessions? Yes —https://kb.igel.com/igelos-11.04/en/vnc-logging-32869878.html kb.igel.com/igelos-11.04/en/secure-shadowing-vnc-with-tls-ssl-32869867.html What if secure vnc wasnt used. Is there any logs for the standard vnc client? There are entries inside
Continue reading