In IGEL thin client, I configured to 2 network interface. First one is to my terminal where I am in the same network with my UMS. Then, I added a
Continue readingVNC Troubleshooting and Support Articles in the IGEL Community
Shadow an IGEL OS via IGEL Cloud Gateway (ICG)
I have UMS at the latest version, I have ICG at the latest version. I am trying to shadow an iGEL via ICG. I send the shadow request. The iGEL
Continue readingCan I install VNC software on the IGEL Thin Clients and then connect it using VNC Client from my personal laptop?
If I want to access to my Thin Client running IGEL OS without going through UMS, is there any other alternative ? Can I install VNC software on the Thin
Continue readingUpdated to IGEL OS 11.3.530 and now when users type numbers, they get the corresponding symbols. And caps lock/num lock dont seem to be functioning normall
I updated a bunch of clients from 11.1.100 to 11.3.530 and now all the keyboard inputs are screwed up. They are logging into horizon and when they type numbers, they
Continue readingVNC Viewer on their IGEL OS Thin Client? Do we need to have a VNC server in order for it to works?
Hi, has anyone tested this option – VNC Viewer on their Thin Client ? Do we need to have a VNC server in order for it to works ? Hi,
Continue readingIs there a way to use a VNC client (such as VNC Viewer) to access remote IGEL thin clients that are connected through IGEL ICG?
I’m pretty sure I already know the answer, but is there a way to use a VNC client (such as VNC Viewer) to access remote IGEL thin clients that are
Continue readingWhat is the best way to remote to IGEL OS devices in our company internally and externally?
Question – I’m trying to understand the best way to remote to IGEL OS devices in our company internally and externally. We have created an “Shadowing” Profile that we added
Continue readingCan’t secure shadow an IGEL OS device from the UMS console running on a workstation?
I’ve looked through previous comments/questions about Secure Shadow through ICG, but do not see the answer to the issue I am having. I have UMS version 6.04.100 (build 45217) and
Continue readingNot able to shadow IGEL OS over ICG, Error: “VNC desktop: IP ADDRESS:0 Error: Connection was closed by VNC server”
I am not able to shadow a device that was registered in ICG (latest version). The shadow profile got sent via UMS to client, but I get error msg when
Continue readingNEW IGEL Universal Management Suite 6.04.100 is live!
NEW IGEL Universal Management Suite 6.04.100 is live! I’m happy to say IGEL has released UMS version 6.04.100. It is packed with tons of new features and fixes. Please refer
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