Does anyone have any tips for using Secure VNC on Cloud Gateway? We have a cloud gateway setup but are not yet fully using it production. I feel like VNC
Continue readingVNC Troubleshooting and Support Articles in the IGEL Community
How to shadow IGEL OS devices over ICG?
Anyone know how to Shadow an IGEL that’s not on your internal network? Looked ICG Hello Alan, you would need to use an IGEL Cloud Gateway (ICG) and be updated
Continue readingHow to lockdown he IGEL OS desktop while allowing users to create, save, edit and delete, their own sessions?
Hi All. We are in a process of setting up our environment for the first 30x iGels UD2-LX 50. We have our UMS server setup. Everything is working great and
Continue readingAny KBs addressing null authentication VNC server access for IGEL UMS or IGEL OS?
Any KBs addressing null authentication vnc server access for ums or end points? What’s the best way to address secure connections? Did you tried to look at Secure Shadowing? kb.igel.com/igelos-11.03.100/en/secure-shadowing-vnc-with-tls-ssl-24385099.html
Continue readingShadowing users on IGEL OS have to scroll up and down as it doesn’t auto-fit the screen
OK, next question, We use the shadowing feature in the UMS console, The guys had VNC viewer installed, but have now had it removed so when they now ‘shadow’ a
Continue readingLooking for a way to RDP from an IGEL OS 11 Thin Client to Windows 10 machine?
Looking for a way to RDP from an IGEL OS 11 Thin Client to Windows 10 machine Is the RDP Session configuration described here: kb.igel.com/igelos-11.01.110/en/server-16450063.html not covering your needs? is
Continue readingHow the TCP/UDP communication for the shadowing feature between UMS Console and Endpoint via ICG works?
Good morning everyone! I’ve installed the latest UMS and ICG in our environment. Now I have some problems with shadowing. I think this is a communication issue. Before I start
Continue readingWhat is the best external VNC viewer in you’re opinion for use with IGEL?
Quick poll for you guys . What is the best external vnc viewer in you’re opinion ? TightVNC, TigerVNC, TurboVNC, UltraVNC etc… I’ve always used TightVNC or UltraVNC TightVNC is
Continue readingProblem sending key combinations via shadowing to our custom software on IGEL OS
Hi all, I’m facing problems with sending key combinations via shadowing to our custom software that is running on VMs that our thin clients are connecting to via RDP on
Continue readingIs it possible to connect the Win10 to IGEL Cloud Gateway (ICG)?
Someone might have already asked this but, is it possible to connect the Win10 to igel cloud gateway? Trying to update to the latest firmware right now. At the moment,
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