Hey guys, I have a device that is currently showing as offline in the UMS and shows the last boot time as 3/31. I’m currently logged into the device right
Continue readingVPN Troubleshooting and Support Articles in the IGEL Community
How to add GlobalProtect VPN as an option on IGEL OS 11.05.100.01?
Is there a way to add GlobalProtect VPN as an option on OS 11.05.100.01? I see there was a registry key added to an 11.04 but I’m not finding it
Continue readingWifi is not working on Lenovo M75N running IGEL OS
Picked up a Lenovo m75n for the lab after talking to Lenovo. Should be Igel ready, but only wifi is working. The realtek wired nic is not. Anyone solved this
Continue readingCan we deploy our Custom Partition through the IGEL ICG?
Hello – We have our UMS & ICG in the Azure cloud. We’ve been working to deploy our Custom Partition through the ICG. We have an external FTP site accessible
Continue readingWhat are my options for updating IGEL OS firmware over IGEL ICG?
Hello, I’m new to using iGEL and have a question regarding firmware updates. We have an igel device plugged in at a client site which is needing a firmware update
Continue readingHow to completely remove an IGEL OS device from ICG, UMS, including licenses?
Hello all, Needed your help, I have the following problem / task I need to delete from a Igel device the complete ICG Agent configuration including EMP license. How can
Continue readingHow to cancel a running update process on IGEL OS?
Hello all, is there any possibility to cancel a running update process? Background is the following: We have many Home-Office clients and because too high ICG costs, we can ́t
Continue readingOur Custom Partition downloads files as part of post install, after reboot /usr/lib/ folder is empied and app will not start. How do retain the downloaded data?
Good Morning, I am testing out the Firmware 11.04.240.01 and running into some problems I was hoping someone may be able to speed up the Solution. I have several CP’s
Continue readingIGEL OS shadowing password is greyed out
We have recently upgraded our ICG and UMS server so we could finally start making use of the VNC/shadow function over ICG. While it is working, it is not working
Continue readingIs possible that IGEL device has local credentials in case Domain controller was not available and allow access?
Hi, We have a customer testing IGEL OS 11 with Active Directory and seems that if domain controller is powered off doesn ́t connect with domain credentials. Is possible that
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