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IGEL OS, UMS, ICG, UD Pocket Thin Client Support Archives

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IGEL Community Archives
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VPN Troubleshooting and Support Articles in the IGEL Community

March 12, 2021 IGEL Community Archives

How to configure all IGEL OS clients to be on their own VLAN?

Good Morning! I tried searching but couldn’t find my answer. I have a Unifi Network that has a Site-to-Site VPN to Azure. I would like to get all of my

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March 12, 2021 IGEL Community Archives

How to enable AES-256-GCM support with OpenVPN?

Hey all! This is my first post so let me know if I am in the right spot! We’re just getting started with IGEL OS and running into an issue

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March 11, 2021 IGEL Community Archives

Wifi is not working on Lenovo M75N running IGEL OS

Picked up a Lenovo m75n for the lab after talking to Lenovo. Should be Igel ready, but only wifi is working. The realtek wired nic is not. Anyone solved this

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February 24, 2021 IGEL Community Archives

Are there any notebooks with an LTE modem, that work with IGEL OS?

Hi! Are there any notebooks with an LTE modem, that work with igelOS? Has somebody a tip for me? Thank you very much! Tom Hi Tom, atm. I would look

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February 22, 2021 IGEL Community Archives

Can we deploy our Custom Partition through the IGEL ICG?

Hello – We have our UMS & ICG in the Azure cloud. We’ve been working to deploy our Custom Partition through the ICG. We have an external FTP site accessible

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February 22, 2021 IGEL Community Archives

What are my options for updating IGEL OS firmware over IGEL ICG?

Hello, I’m new to using iGEL and have a question regarding firmware updates. We have an igel device plugged in at a client site which is needing a firmware update

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February 17, 2021 IGEL Community Archives

How to completely remove an IGEL OS device from ICG, UMS, including licenses?

Hello all, Needed your help, I have the following problem / task I need to delete from a Igel device the complete ICG Agent configuration including EMP license. How can

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February 6, 2021 IGEL Community Archives

How to cancel a running update process on IGEL OS?

Hello all, is there any possibility to cancel a running update process? Background is the following: We have many Home-Office clients and because too high ICG costs, we can ́t

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February 3, 2021 IGEL Community Archives

Our Custom Partition downloads files as part of post install, after reboot /usr/lib/ folder is empied and app will not start. How do retain the downloaded data?

Good Morning, I am testing out the Firmware 11.04.240.01 and running into some problems I was hoping someone may be able to speed up the Solution. I have several CP’s

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January 12, 2021 IGEL Community Archives

IGEL OS shadowing password is greyed out

We have recently upgraded our ICG and UMS server so we could finally start making use of the VNC/shadow function over ICG. While it is working, it is not working

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