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VPN Troubleshooting and Support Articles in the IGEL Community

January 11, 2021 IGEL Community Archives

Is possible that IGEL device has local credentials in case Domain controller was not available and allow access?

Hi, We have a customer testing IGEL OS 11 with Active Directory and seems that if domain controller is powered off doesn ́t connect with domain credentials. Is possible that

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November 25, 2020 IGEL Community Archives

Devices won’t pull configuration from IGEL UMS over VPN

We have lots of clients working in homeoffice, and due to some reasons they connect manually to VPN. that results in UMS not having always the status and – which

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November 6, 2020 IGEL Community Archives

How to install IGEL OS to a USB stick? and can I install Cisco Anyconnection in UD Pocket?

I want to know about UD pocket. I know we can install IGel system to a USB stick. Can I buy a USB stick to install IGel by myself, just

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November 5, 2020 IGEL Community Archives

Help Configuring an OPEN VPN session on IGEL OS – getting error and could not open the VPN

Hi all, having issues trying to configure an OPEN VPN session on IGEL latest build 11.04.125. On a PC all is working fine, but on IGEL getting error and could

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November 2, 2020 IGEL Community Archives

How to enable installation of .deb packages from the terminal on IGEL OS 11?

Hello! How to enable installation of .deb packages from the terminal on os11? Thanks! Hello, which kind of software is it? Let’s start with my definition of a Custom Partition:

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October 22, 2020 IGEL Community Archives

Is there a command to manually reinitialize an IGEL custom partition?

Is there a command to manually reinitialize a CP? Like I have devices that have a CP assigned but seem to lose the files somehow. cannot check by myself, but

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October 20, 2020 IGEL Community Archives

How to configure IGEL OS to refresh in UMS its local IP every x minute?

Hello everyone. I recently configure OPENVPN for some UDP devices. The problem that I encounter is that device’s IP is changing depending the network it is connected to. So, because

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October 7, 2020 IGEL Community Archives

How to collect logs of IGEL OS shadow session attempts?

Hi, anyone can help me collect logs of shadow session attempt? I have issue that Shadow option works only when I’m connected to corporate network over one method (Direct access)

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September 9, 2020 IGEL Community Archives

VPN connecting IGEL OS clients and Citrix Storefront issues

Hello, I am getting familiar with IGEL – Citrix Integration. I have Citrix Virtual Apps and Desktops installation in company lab environment. I could connect 2 Igel vm thin-client to

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August 27, 2020 IGEL Community Archives

Does anyone have any experience with the F5 vpn client CP?

does anyone have any experience with the F5 vpn client CP? Well, just a bit… From what I recall there isn‘t a GUI tool but only a CLI client. Thanks

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