Hi. It is terrible. Yesterday i’ve updated our UD2-LX40 and LX50 from 11.03.500 to 11.04.27 and then to 11.05.133. First i updated 10 test devices with no problem. Than i
Continue readingWebcams Troubleshooting and Support Articles in the IGEL Community
Issues with webcams via local firefox/chromium, webplayer says html5 player is not active/available
Hi, we are trying to access our cameras via local firefox/chromium but the webplayer says html5 player is not active/available. Do I need to activiate html5 seperatly? Hi, which firmware
Continue readingIssuses wtih Webcams/Mics in Teams on IGEL OS 11.5.100 and 11.5.120?
Is anyone else having issues with Webcams/Mics in Teams on 11.5.100 and 11.5.120? I have tried Blast/PCOIP. All other Video Conferencing Software like Webex Meetings and Zoom is working. I
Continue readingList of webcams which work well on IGEL OS for UCC
Hi all – in the interests of keeping up to date, I wanted to compile a list of webcams which work well on IGEL OS for UCC. This would be
Continue readingWhat is the difference between USB Access Control vs Native USB Redirection on IGEL OS?
Hi everyone, I’m looking for a little clarification/guidance on USB Access Control vs Native USB Redirection. I inherited this setup from a previous admin, and in the profiles they had
Continue readingIs there a way to dump a list of VID and PID from the IGEL OS devices?
Is there a way to dump a list of VID and PID from the devices, I need to get a list of the VID and PIDs for the intograted webcams
Continue readingWill IGEL UD3 clients provide the necessary CPU power for Google Meet, Teams and Zoom calls?
Hi all, I would like to deploy IGEL clients to several office sites in the company I work for. The requirement is that these clients will be used for shared/team
Continue readingVideo and Audio sometimes stops working Citrix Workspace App on IGEL OS 11.05.100
Good morning, hello and moinmoin 🙂 We ́re using Igel UD3 LX und UD2 LX only with Citrix Workspace and OpenVPN. The last months we ́ve only used CW 19.12
Continue readingUnable to get HDX Webcam working on IGEL 11.04.270
Hi! I recently upgraded to to 11.04.270 and have been able to get most webcam optimizations working except for HDX Webcam. When I start the application in Chrome 32-bit it
Continue readingWebcam are not being recognized in Webex and Webex Teams via Citrix on IGEL OS
Hello, we are trying to use Webcams in Webex and Webex Teams via Citrix. To achieve that we updatet a Thin-Cient to Version 11.4.270 and activated the Cisco Webex VDI
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