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IGEL OS, UMS, ICG, UD Pocket Thin Client Support Archives

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IGEL Community Archives
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Wireless Troubleshooting and Support Articles in the IGEL Community

June 8, 2021 IGEL Community Archives

How to setup a hotkey combo to bring up Wifi settings for our users in appliance mode on IGEL OS?

I’m sure I’m being a dope, but where can I setup a hotkey combo to bring up Wifi settings for our users in appliance mode? No, never, we are her

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May 20, 2021 IGEL Community Archives

Help with issues with UMS not showing IGEL OS devices as online or ready even though they are?

Anyone still having issues with UMS not showing devices as online or ready even though they are? Our issue is happening with both internal devices and ICG-connected remote devices. (UMS

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April 15, 2021 IGEL Community Archives

With VMware Horizon 8 on IGEL OS, the displayed keystroke is consistently one behind

Hi all! I’m getting a really bizarre keyboard issue. iGel OS 11.05.120 in a VMWare Horizon 8 environment. While in the remote session, in any application (Word, Notepad, Zoom, etc)

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April 14, 2021 IGEL Community Archives

How to get wireless devices to reconnect without hands on work on IGEL OS?

Has anyone discovered how to get wireless devices to reconnect without hands on work after wireless goes for down for a significant amount of time? For example an hour of

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April 7, 2021 IGEL Community Archives

Simple script to gather IGEL logs and settings to a centralized location so to easily download

Good Morning. Are you tire of manually pulling logs and settings on IGEL devices that your Developing or Testing on. I run profile settings that active just about every log

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March 12, 2021 IGEL Community Archives

Dell Inspiron 3793 and Dell XPS 17 9700 Wifi not working on IGEL UD Pocket

Unable to flash Dell Inspiron 3793 and Dell XPS 17 9700 laptops. For the XPS, the M.2 SSD is not showing up. Used a UD Pocket running IGEL OS 10.5.800,

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March 12, 2021 IGEL Community Archives

Does IGEL OS support running on Wyse 3040 and their Wi-Fi version?

Hi all, The business I work for is considering converting our Wyse 3040 clients to IGEL OS. I know that Wyse 3040s are on the support list but does the

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March 12, 2021 IGEL Community Archives

Screen briefly black out and comes back running Horizon client on IGEL OS 11.05.100 and 11.05.112

Hello, we’ve been testing the new 11.05.100 release and 11.05.112 and we seem to have the exact problem on both releases, video issues related to sound events. The weird issue

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March 2, 2021 IGEL Community Archives

No Wifi on HP ProBook 650 G1 after update to IGEL OS 11.05.100

No Wifi on HP ProBook 650 G1 after update to 11.05.100. This setting to use the backport wifi driver modules is gone? There is no firmware in /lib/firmware/b43… Just in

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February 23, 2021 IGEL Community Archives

How can I easily disable all USB Ports on the IGEL device itself?

Hi all, How can I easily disable all USB Ports on the IGEL device itself? Also keyboard/mouse devices. I want to use the IGEL to display a special content in

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