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IGEL Community Archives
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Wireless Troubleshooting and Support Articles in the IGEL Community

November 14, 2019 IGEL Community Archives

Keyboards on IGEL OS freezing randomly

Hi All, Firmware: 10.04.100 and 10.05.641 Weird situation, I have 2 partner sites report that some users’ keyboards are not working properly. Like it freezes randomly when they are using

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November 14, 2019 IGEL Community Archives

Is there a setting for IGEL OS wireless to use 5.GHz preferred over 2.4GHz?

Is there a setting for wireless to use 5.GHz preferred over 2.4GHz? I do not want to limit the devices to only 5GHz I did see the setting for wireless

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November 8, 2019 IGEL Community Archives

How to turn on logging on the IGEL OS devices?

Using IGEL Pockets on wireless carts Firmware 11.02.150. Configured to use Horizon View with an additional profile to use the rollback option for Horizon view. The device group has its

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November 4, 2019 IGEL Community Archives

Unable to deploy IGEL Desktop OS 10.06.130 on our thin clients over Wi-Fi

Hi IGEL Community, I’m trying to deploy IGEL Desktop OS3 10.06.130 on our thin client which are connected through Wi-Fi. Somehow i’m unable to install this firmware remotely, are the

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September 13, 2019 IGEL Community Archives

Help with script to disable the wireless adapter if a physical network connection is present on IGEL OS

I am using a script to disable the wireless adapter if a physical network connection is present. It worked fine until recent firmware update. The behavior now is if I

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July 2, 2019 IGEL Community Archives

Do IGEL devices have the option to “add” a battery if the device was to be used via wireless?

Does the UD3-LX50 device have the option to “add” a battery if the device was to be used via wireless? Is there options / does the unit require constant power?

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June 27, 2019 IGEL Community Archives

What hardware is required to use wireless on a IGEL UD3 device?

Hello – what hardware is required to use wireless on a UD3 device? You mean which kind of accessories is needed? www.startech.com/Networking-IO/Wireless/mini-wireless-n-network-adapter~USB300WN2X2C is working fine My company had a quick

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May 7, 2019 IGEL Community Archives

Does IGEL OS support Surface Pro? and Does anyone use Laptops with IGEL and LTE?

Double Hardware Question Today…. 2 Customers….. First one, want to use UDC with Surface Pro/2/6. In PoC we doesnt can use the LTE Modem. Are they supportet? Second part with

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April 30, 2019 IGEL Community Archives

How to give users ability to disable wireless on IGEL OS?

Hi, I am pushing 2 wireless configurations (one profile) to laptops (OS11). I like to give the option to disable wireless. But I can’t find this option (disconnect or disable

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April 26, 2019 IGEL Community Archives

Is there a way to determine what Wireless NIC drivers are used in the different IGEL OS Firmware?

Hello, Is there a way to determine what Wireless NIC drivers are used in the different IGEL OS Firmware’s, including OS10? Linux 3rd Party Hardware Database I believe this list

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