We are currently on 11.7.170. I am testing 11.8.200 and finding that Zoom is not working. I can open the app and when I click on Settings, its very slow
Continue readingZoom Troubleshooting and Support Articles in the IGEL Community
How to control the Volume of Teams / Zoom in a Citrix Session
The volume for our teams/zoom calls in Citrix can only be controlled by the IGEL volume bar (not the Citrix bar). Is there a way to resolve this. We are
Continue readingI’ve a problem with webcam redirection in Citrix VDI
Hello, I’ve a problem with webcam redirection. I’m using VDI with citrix. On Google Chrome 64bit i’ve the webcam called “Citrix HDX Web Camera” and behind this name there is
Continue readingCompatibility issues with the Zoom Plugin, some clients disconnect randomly
I think we are having compatibility issues with the Zoom Plugin. Our desktop is currently the Zoom Client for VDI 5.5.20501. Is the version running on 11.5.133 working with this
Continue readingAfter upgrading UD2 to IGEL OS 11.05.133 we see multiple errors – “Multiple Active Partitions” / no network / black screen
Hi. It is terrible. Yesterday i’ve updated our UD2-LX40 and LX50 from 11.03.500 to 11.04.27 and then to 11.05.133. First i updated 10 test devices with no problem. Than i
Continue readingDoes the Zoom plugin on IGEL OS support the feature virtual backgrounds?
Does the zoom plugin on iGel support the feature virtual backgrounds for zoom? (VMware Horizon) support.zoom.us/hc/en-us/articles/360031441671 Not sure how I have to read that featurelist… it depens on the camera
Continue readingMicrophone being redirected or deteched on IGEL OS
I’m having issues with just the microphone being redirected. It is extremely strange, as I have the webcam denyed in USB redirection. Along with RTAV turned on. Any ideas on
Continue readingTeams on IGEL OS error “Low memory, kill the process”
Is it a safe bet to assume that when Teams presents an error along the lines of “Low memory, kill the process”, it’s an issue of the thin client not
Continue readingThe VDI label is not in the “headline” of WebEx-Meetings on IGEL OS
Is there a problem with Webex VDI today? We used the VDI feature since four weeks without any problems, but today the VDI label is not in the “headline” of
Continue readingSeveral IGEL OS 11.05.120 devices crashing with error message “system memory low”
on 11.05.120 we have several devices crashing citrix with the message system memory low … Which kind of devices, how many RAM is mounted and.. are you using Teams as
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