Is there a way to dump a list of VID and PID from the devices, I need to get a list of the VID and PIDs for the intograted webcams
Continue readingZoom Troubleshooting and Support Articles in the IGEL Community
Updated: IGEL OS Unified Communication Configurations (UCC) Guide!
IGEL OS UCC Guide v1.9 is out now on files.igelcommunity.com/igelos_ucc_configuration_guide.pdf Changes: • new firmware base: IGEL OS 11.05.112 (and 11.05.120 which is coming soon) • new HDX webcam support with
Continue readingWill IGEL UD3 clients provide the necessary CPU power for Google Meet, Teams and Zoom calls?
Hi all, I would like to deploy IGEL clients to several office sites in the company I work for. The requirement is that these clients will be used for shared/team
Continue readingZoom VDI plugin in IGEL OS 11.05.100 not detecting camera in WVD environment
I have installed 11.05.100 so I can test the Zoom VDI plugin with our clients WVD environment however it doesn’t seem to be detecting the camera within the WVD session.
Continue readingAfter upgrading to IGEL OS 11.05.100 many users are reporting the devices being totally frozen
I updated our IGELs to version 11.05.100.01 on 3/7/21. Since the update we have many users that have reported the IGEL being totally frozen. We use a VMWare VDI, and
Continue readingHTML5 redirection on IGEL OS 11.05.100 with Zoom plugin?
I read the notes from 11.5.100, so I’m guessing this is a no, but has the issue with HTML5 redirection being turned on at the same time as the Zoom
Continue readingWhy is Cisco Webex Meetings VDI not part of the IGEL 11.04.X or 11.05.x family of products when using the VMWare Horizon client?
Hello, is there any reason why Cisco Webex Meetings VDI is not part of the IGEL 11.04.X or 11.05.x family of products when using the VMWare Horizon client, when we
Continue readingOur scanner works fine until I enable Teams/Zoom plugins on IGEL OS?
Help, scanner works fine until I enable Teams/Zoom plugins • I have 2 units with 11.04.270 • Units are identical hardware • The policies between the two are identical except
Continue readingWhat is the path to the log files for IGEL Custom Partition (CP)?
Does anyone know the path to the log files for CP? I am posting this in the ICG channel, as I am trying to push a CP leveraging ICG via
Continue readingSound quality when attending a Zoom meeting through Citrix on IGEL OS?
We seem to be having a problem with the sound quality when attending a Zoom meeting through Citrix, on some peoples laptops the sound is very tinny, is there a
Continue reading