hello, iv’e got dell latitude 5590 installed with OS3 10.06.190. when i press the power button to turn of the device, i get the 10 seconds timeout dialog. if i confirm the shutdown or just wait the 10 seconds the actual shutdown starts about 100 seconds later. anybody any idea why?
Hello Herman, when pressing ctrl alt f10 during this 100sec shutdown process, do you see where it hangs?
A stop job is running for user manager for UID 777 (59s – 1min 59s)
I remember a few topics like this, here are a few thoughts:
• try to check if there a Bios Update on that device type
• check if the issue persists even if no devices are connected and the device is on factory reset
• try to reinstall 11.06.190 in Legacy mode: fwu.igel.com/files/IGEL_UNIVERSAL_DESKTOP_CONVERTER/UDC3_Stick_V10/legacy/UDC3_10.06.190_legacy.zip
it’s something in one of the profiles, i’m checking each setting
found it, my ftp update source for the firmwares was down. since i have an update check on shutdown it was stuck.
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