Hi, we want to upgrade our igel clients OS10 to OS11. But we have now some trouble. I tried also reset to factory default. What can i do? Flashing new firmware with usb stick?
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Hi, I’m pretty sure that you didn’t assigned the right Update source. Did you started the Update Tool to check if something is missing?
kb.igel.com/igelos-11.03.500/en/testing-the-upgrade-27245485.html
Can you send a screenshot of the assigned profiles to the endpoint?
The Update Tool said OK.
It looks like the update just didn’t work for this client. I tryed a second client without error.
But how can i fix the firmware on my first client, cant connect to UMS and it shows offline?
kb.igel.com/igelos-11.03.500/en/regaining-a-usable-system-27245451.html
or create a USB Stick for a fresh Install with OS11:
kb.igel.com/igelos-11.03.500/en/igel-os-creator-manual-27247380.html
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