What controls whether the IGEL UMS thinks a device is still updating?


What controls whether UMS thinks a device is still updating? I have a remote device that I applied new firmware to, it downloaded, it rebooted, and now is showing the new version in UMS. However, the icon is still showing it is updating and the tool tip when hovering the mouse over the device name shows “- updating” at the end.

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It’s been rebooted and shutdown multiple times and doesn’t try to re-update each time (the profile to apply the update is set to apply on shutdown).

Additional info:

UMS version: 6.04.110

New Firmware version: 11.03.530


If you shadow the device (or SSH to it), what happens when issuing

write_rmsettings

in CLI and hitting F5 in UMS after that?

Last two thoughts:

you could check in /tmp or /wfs/rmjobs/

if they are some files starting with update, after moving them to another folder, reboot.

Did you tried yo force an update (not on shutdown) directly again?


yes

I will look into those items. Thanks

Reboot of UMS server fixed it.

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