What is the default sync time for a load-balanced IGEL UMS environment? How can I force a sync?


What is the default sync time for a load-balanced IGEL UMS environment? And is there a way to force a sync? Some of my uploaded files (wallpaper) isn’t being sync’d.

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Usually every 30 Min. from what I recall!


Hmm, okay. I don’t suppose it’s possible to force a sync? Is there a log associated with this? The files I was missing were added last week.


Would have to double check but IGELRemoteManagerrmguiserverlogs should list catalina and other logs. That would be my first thought, but will check later on, have to leave for a diner atm.


Believe its every 30 mins at the top and bottom of the Hour as to my notes to what I was told.


@member that‘s to 100% true, sorry for mispelling my answer: 00:00, 00:30, 01:00 etc…


Thanks for confirming that. Guess it’s a good thing I submitted a ticket for this then, since it’s obviously not working for me.

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