When I shadow IGEL OS clients, the window is very small. Is there a way to make it larger?


When I shadow into thin clients, the window is very small. Is there a way to make it larger? I saw System > Remote Access > Shadow > Scale frame buffer. It’s disabled by default but what is a recommended value for that?

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I used 0.8 but there is no perfect answer to that.

If the scaling isn‘t fitting either, you could try an external viewer:

kb.igel.com/endpointmgmt-6.07/en/external-vnc-viewer-43107138.html


Thank you. I’ll have to play around with this to find a comfortable value.


If it is set to 1.0 (or disabled) it will not scale and will display the resolution of the endpoint devices. If you are running “headless” then I think it defaults to 800×600


Check out How to use an External VNC Viewer with IGEL UMS – videos.igelcommunity.com/how-to-use-an-external-vnc-viewer-with-igel-ums/

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