Where is the rdp license stored on the igel device (OS 5.13.110.01)? I need to clear the license cache due to some licensing problems. On a fat client windows machine this is stored on HKEY_LOCAL_MACHINESoftwareMicrosoftMSLicensing, however I cannot find the location on the igel (factory reset did not clear the cache..)
Hi @member what licensing problems are you having? IGEL OS contains a variant of FreeRDP, open-source 3rd-party RDP client, i.e. not Microsoft software.
Some thin clients (about 6) are complaining about not having a RDP license, I have plenty of licenses avaiable on my license sever, but somehow the Igel is not ‘renewing’ the license.
I experienced this issue on a windows client, deleted the registry key and the problem is solved.
I experienced this issue on an IGEL an updating to V10 did solve the issue, unfortunately the other thin clients are not capable of upgrading.
I tried to factory reset the IGEL, same problem….
Do you have an error message?
these are per-device cals
Can you change to per-user? Maybe you are running out of licenses
I have plenty of licenses available, on a brand new IGEL, this works as expected (so I can distribute new licenses).
The problematic IGELS are not found in the Remote Desktop license manager, the new IGEL is getting a new CAL and is reported in the RD License manager.
After googling this online it looks like there may be an issue with per-device CALs in older versions of FreeRDP. That explains why it works when you update
I have about 70 IGELS running the same OS version, without any problems.
OK, that is very strange. I have no idea 😕
I changed the network name and it seems now the device is getting a license!
Continue reading and comment on the thread ‘Where is the RDP license stored on IGEL OS? ‘. Not a member? Join Here!
Learn more, search the IGEL Knowledge Base
Ask a question or comment on the above message thread?
Join or log in to the IGEL Community to ask us anything and meet other IGEL customers, partners, and EUC enthusiasts.Submit a question, or Join Today!
Popular Message Threads
- How to Install IGEL OS via a Bootable USB Drive
- Error “AM_ERROR_AUTH_NETWORK_ERROR [65275]” adding store in Citrix Workspace App version 20.x on IGEL OS 11.04
- How to change the default IGEL UMS admin password?
- Receiving error: “Citrix Receiver cannot create a secure connection in this browser” when launching a secure connection from Firefox on IGEL OS
- Where to delete the certificates that cause ‘invalid certificate’ when trying to import an IGEL into UMS?
- IGEL UMS Universal Update Error: “could not resolve host name”
- Error connecting to Citrix StoreFront “Error adding store: Http error[302]”