Hi together, We have one device that should be reachable with ICG but it seems it cannot connect. All other devices work fine. What could be the issue? I only
Continue readingIGEL ICG Troubleshooting and Support Articles in the IGEL Community
I deleted my ICG but can’t reconnect it to UMS
Anyone ever saw that error while readding ICG servers? We removed an old ICG server with that name and trying to add a new server after upgrade ICG upgrade @member
Continue readingDo wen need to ackup the IGEL Cloud Gateway?
ICG 2.05.110 on Ubuntu 20.04.5 LTS I realize this isn’t a channel for keeping one’s ship in shape but I’m looking for recommendations on backing up (in the case of
Continue readingHi, I’m new to ICG, getting this error, any clues? Could not manager your device because of an internal error 45
Hi, I’m new to ICG, getting this error, any clues? Could not manager your device because of an internal error 45 igel-community.github.io/IGEL-Docs-v02/Docs/HOWTO-COSMOS/#faq-os-12 Q: Trying to connect OS 12 to UMS
Continue readingGetting an error when trying to connect to ICG “Invalid server certificate: certificate is not yet valid”
Hi all, have a user getting an error when trying to connect to ICG “Invalid server certificate: certificate is not yet valid” — any thoughts? Current ICG certs are valid.
Continue readingUpdating the IGEL OS firmware via ICG Cloud Gateway
Hi Team, We are planning to update the IGEL OS firmware via ICG Cloud dateway over the WAN devices. Need to create the public FTP server in AWS or Azure
Continue readingMigrating to UMS 12 getting error message that the server doesn’t have internet access.
Migrating to UMS 12 and attempting to download the firmware on the new server. We can successfully make a connection to the server however when attempting to download the firmware
Continue readingDoes Java Heap size apply on UMS12?
Anyone play with the Java Heap settings on UMS 12.01.110? What about Java Heap for the ICG? Are those modifications still recommended if you are currently modifying them in UMS
Continue readingUMS12 and Communication token
We’re just getting started with UMS 12 and when using the first-time auth key to connect to the UMS it asks for a ‘communication token’ – where would I find
Continue readingIGEL Cloud Gateway High Availabiliyt with an external load balancer such as Citrix Netscaler
Is it possible to set up an ICG HA with an external load balancer such as Citrix Netscaler? if yes, How? We use Shared workplace and need as possible 100%
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