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January 12, 2021 IGEL Community Archives

Fujitsu device running IGEL OS is not recognizing USB stick

A USB stick is not recognized. IGEL OS 11.03.530 Fujitsu client Hi Richard, locally or in a session (which one)? In a VMWare horizon session Could you try to use…..

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January 12, 2021 IGEL Community Archives

Any plans to support Teams Optimization Pack for VMware?

Teams Optimization Pack for VMware, I think it is at this time not supported for Igel OS but do you know if there al plans for this. Personally I find…..

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January 6, 2021 IGEL Community Archives

How to connect a COM Port device through VMware Horizon View client on IGEL OS?

Hi all, we have a customer who wants to use a Leica IPC (Serial port) on his Dell 5070 (Serial port as well) with OS 11.04.130. He wants to connect…..

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January 6, 2021 IGEL Community Archives

How do I provision local USB printers with IGEL to be mapped inside Citrix session?

Hi all… How do I provision local USB printer with iGel to be mapped inside Citrix session? The printer I’m testing at the moment is Canon (SOHO) but in prod…..

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January 5, 2021 IGEL Community Archives

Help creating a Zoom custom partition for IGEL OS

Hi guys. Need some assistance with a custom Zoom partition. I followed the instructions here: kb.igel.com/igelos-11.04/en/creating-a-profile-for-the-custom-partition-32868945.html Zoom works great, along with all peripherals. One thing I noticed though, and haven’t…..

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January 5, 2021 IGEL Community Archives

Error: “Caused by: java.sql.SQLException”… trying to copy and paste a device profile in UMS

Just wondered if anyone had seen this before – trying to copy and paste a device profile in UMS, get an SQLException error when pasting. Logs show this error: “Caused…..

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January 5, 2021 IGEL Community Archives

How is IGEL Shared Workplace licensed?

Hi all! How is Shared Workplace licensed? And where I can get trial license? The EMP is needed and you can download a trial here: www.igel.com/form-download/ www.igel.com/form-download/ Hi Vojin, are…..

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January 5, 2021 IGEL Community Archives

Audio not always playing over the headset on IGEL OS

Hi, my customer mentioned that in the session not always automatically the audio is playing over the headset. I created a hotkey for the audio preferences and in this way…..

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January 4, 2021 IGEL Community Archives

When using IGEL Shared Workplace, how to enable password changes?

When using Shared Workplace, is there something that needs setup on the back end for password changes to work. I have logins working through Shared Workplace, but if a user’s…..

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January 2, 2021 IGEL Community Archives

Best practice for office based workloads and running the media apps locally on IGEL OS?

HI, We currently use RDSH 2012R2 using IGEL UD2 devices. We are due a refresh and one main requirement is better media (YouTube viewing, online streaming) At the moment the…..

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