Hello everyone, sorry if this isn’t the right group for this Question: I have downloaded latest OS (IGEL_OS_11-11.08.440) in the UMS console (6.08.120) but for an unknown reason I cannot
Continue readingIGEL UMS Troubleshooting and Support Articles in the IGEL Community
Network communication peak on UMS and TCP 30001
Does somebody else have network peaks every 15 minutes from the Thinclients to the UMS via TCP Port 30001? As far as i know the Thinclient sends the status to
Continue readingHow to make touchpad working on IGEL OS and HP MT46 MT645?
Anyone else using HP MT46 or MT645 thin client laptops? We’re trying to get the touchpad hotkey working but it seems to not want to toggle off/on, even on a
Continue readingI can’t edit the OBS Routing for IGEL UMS
Hello everyone, I have a problem. I can’t edit the OBS Routing. IGEL get the updates from wrong IP. This field in the UMS Web App is only to display
Continue readingCan we manage still our OS5 Clients with the latest UMS Version?
Hi, we plan to upgrade our UMs from 60.1ß0.130 to the latest 12 verion. Can we manage still our OS5 Clients with the latest UMS Version? Moin, we had the
Continue readingHow to configure a IGEL OS profile to login to Citrix Cloud?
Is there a document outlining how to configure a profile to login to Citrix Cloud? Is it as simple as inputting mydomain.cloud.com mydomain.cloud.com into the Storefront field in the Citrix
Continue readingAnyone know if there is a pre-built integration for ServiceNow CMDB?
Anyone know if there is a pre-built integration for ServiceNow CMDB? I’m not aware of anything. Typical setup is for UMS view to be created and exported daily with a
Continue readingHow to make a attributes Bulk upload into UMS?
Attributes Bulk upload? If I export all the UMS devices and in Excel set an Attribute on 10% of the machines, is there a way I can import the list
Continue readingWhat to check when upgrading UMS 6 to UMS 12?
So we are on UMS 6.09.120 and we will be planning on upgrading to 12.02.x soon. Our IGEL’s are currently on 11.04.x and will hopefully be going to 11.08.x soon.
Continue readingAnyone ever find a way to pull asset tag information from servicenow into the UMS Console?
Anyone ever find a way to pull asset tag information from servicenow into the UMS Console? Usually, Servicenow DB is the system of record and ETL (extract, transform, load) jobs
Continue reading