Please provide some guidance to launch the RMAdmin console via SSH sessions Hey Ghanesan N, unfortunately for the RMAdmin Console there is always a Window Manager necessary. Right now there
Continue readingIGEL ICG Troubleshooting and Support Articles in the IGEL Community
How is the process to renew ICG certificates?
Does anyone know the process to renew ICG certificate? kb.igel.com/igelicg-2.05/en/renewing-a-signed-certificate-for-the-icg-57324428.html do I need to backup the ICG first before I renew the certificate? How do I reverse the ICG if
Continue readingNot seeing any version 6 UMS on the IGEL site. Is UMS 12 the only available version for download
Hi all. Not seeing any version 6 UMS on the IGEL site. Is UMS 12 the only available version for download? From IGEL website, yes But UMS 12 can work
Continue readingWhen I try to register device to UMS server i am getting following error “Parsing of command reply failed”
When i try to register device to UMS server i am getting following error “Parsing of command reply failed” anybody know how to solve this? 11.08.275.01 firmware version IGEL OS
Continue readingI experience slowness with the status of iGel status in UMS.
Hi, all – I have an issue with slowness with the status of iGel status updating within UMS. We recently updated to UMS 6.10.40 and the slowness has occurred since
Continue readingI get an error message “could not manage your device because of an internal error #37”
Hi, I just upgraded my first test device to OS 12 (UD3 LX 60) via USB install. When I try to join it to UMS via ICG (both version 12)
Continue readingHow can I upgrade the ICG from 2.05.110 to 12?
Hi, how can I upgrade the ICG from 2.05.110 to 12? The path is always red. I can’t upgrade or make a new install. It’s always red. Also: In the
Continue readingIGEL OS reverts 3 monitor configuration
Issue with 3 Monitors… The User configure his 3 Monitors, after a few days the setting is reverted and the monitors are mirrored Hi Mathias, does it work if you
Continue readingDoes a ICG update interfere with connected devices?
Quick question to ask before updating ICG Cloud Gateway from 2.02 up to 2.05. Does this effect upgrading eventually to COSMOS? Is it standard practice to make a snapshot of
Continue readingWhat are the steps to migrate a UMS Server from RHEL7 to RHEL8
Hi All, we have installed ICG on an RHEL 7 machine in our DMZ. Now our colleagues from server department are pushing us to migrate ASAP to RHEL 8. Is
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