Hello, we use VNC on Igel to remotely connect to the client, and we have configured on windows laptops a IP restriction for the client connections, is it possible to
Continue readingIGEL UMS Troubleshooting and Support Articles in the IGEL Community
Is it possible to buy OS12 ud pockets and downgrade them to OS 11?
Hi everyone, is it Possible to buy OS12 ud pockets and downgrade them to OS 11? We won ́t switch over to 12 (UMS) right now. Yes please see kb.igel.com/igelos-11.08.330/en/how-to-reflash-your-igel-ud-pocket-88021016.html
Continue readingHow does moving a device in UMS directories impact the configuration?
Good Morning all: Very quick question: I moved several Devices from one Folder in UMS to another one… The Devices were showing “RED”, or, OFFLINE… They also had the “Changes
Continue readingMy ICE cert is expiring later this month but when I go to renew it shows the exam is locked
Hey everyone, my ICE cert is expiring later this month but when I go to renew it shows the exam is locked. Has anyone seen this before? You need an
Continue readingMy IGEL UMS consumes a lot of CPU time.
Hi Guys, I just updated my standalone UMS to version 12.02.100. When I use the web app, the CPU load increases extremely and the web app slows down. For example,
Continue readingWhere is the Anyconnect connection file on IGEL OS?
Hi Everyone, We use a CP for Cisco Anyconnect and I am looking to remove old Anyconnect connections from the endpoint devices. Aside from going onto each device and removing
Continue readingI have some trouble to activate the SQL Database on UMS.
Hi Guys, i have some trouble to activate the SQL Database UMS 12.01.140. When I like to activate it with the DB type “SQL Server AD Native”, I will get
Continue readingCan we see the License balance in USM without Internet?
Hello, Our customer UMS does not connect to ILP, so they have device MACs on ILP and download the lic file to import to UMS. By this way, they can
Continue readingDoes UMS log when users log into the UMS webapp or console?
Can/does UMS log when users log into the UMS webapp or console? I know it logs when they make changes to systems, shadow them, etc, but just wondering if it
Continue readingI’m looking for a way to force multi display devices in IGEL OS
os12.1.110+1 / UMS 12.01.110 I’m looking for a way to force multi display devices out of Mirror mode and into Extend right. Endpoints are converted Dell Optiplex AIO 5490’s. User
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