We have an issue with remote user help with igel ums. When we go on the client , the Num-Lock from the Client goes off Might be a good idea
Continue readingUMS Agent Error: failed to register the device at the UMS during registration
I just upgraded my devices to 11.08.330 and it is giving me an error stating UMS Agent Error: failed to register the device at the UMS. Nothing changed on teh
Continue readingI’ve ENABLED “Secure Terminal” but it times out
Hey you guys: I’ve ENABLED “Secure Terminal” on a particular Device, but when I try to launch a Secure Terminal session, the terminal window appears and then times out (i.e.,
Continue readingI updated my devices to 11.08.290 but screens go black for a second.
“`hello, I updated my thins to version 290 but afterwards, users who have two screens have problems the screens go black for a few seconds“` Can you retest it with
Continue readingThe screens suddenly go black in the middle of the Citrix session
Hello Igel-Friends! We have another big problem in our Igel Environment :( The screens suddenly go black in the middle of the Citrix session, but are somehow still active! So
Continue readingwhen assigning an profile to an IGEL what does Now or Next reboot mean
Hey yall, when assigning an profile to an IGEL, I can choose between “Now” and “Next Reboot”. When I select NOW and then press ok. With some profiles, the IGEL
Continue readingMultimonitors Config Problems and explain to me how the Igel OS behaves
Multimonitors Config Problems .Hello everyone, could someone here explain to me how the Igel OS behaves technically when, for example, screen settings are set locally on the Igel and one
Continue readingWhen im trying to launch the UMS console, it’s just loading, not opening.
Hi Team, i have setup and created the IGEL Linux UMS server on Cent OS 8 (GUI mode). When im trying to launch the UMS console, it’s just loading, not
Continue readingDoes IGEL OS 12 Profile configuration has an option to select Appliance Mode ?
Does IGEL OS 12 Profile configuration has an option to select Appliance Mode ? if so, How ? I am not getting an option to choose is UMS web app.
Continue readingAfter updating the firmware “Integrated Webcam (VDI)” isn’t available in VMware session anymore
Hi all, after updating to 11.08.200+ our VMware VDI sessions no longer have “Integrated Webcam (VDI)” there all the time. It shows up only after a Web Cam is attached
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