Hello! Thanks for accepting me. We have a customer that are using Igel to connect to Azure Virtual Desktop, but characters like Apostrophe and other special characters are not available
Continue readingIGEL OS Troubleshooting and Support Articles in the IGEL Community
Does Avaya Agent for Desktop work on IGEL OS
Hello everyone, does anyone have experience with the CP Avaya Agent for Desktop? I have 3 questions. 1. if I want to store a password of a station ID it
Continue readingIs a BIOS Update needed on IGEL OS
Hi all, in what case must a bios update been done? Is this only for UDC converted pc’s or also for UD3-LX machines? I never had to do this, even
Continue readingUser Dictation in Healthcare Menu breaks the OS
Hi all, we have 11.07.181 and cwal 22.07,. When users are doing dictations in their healtcare software dictation menu, the connections are interrupted and apparently the whole OS restarts (user
Continue readingHow to check if a COM Port is working in IGEL OS
Hi, is there a command where I can check if a COM-Port/the COM-Port device is working under 5.07.100? I need to check if it’s a Client or a Server problem.
Continue readingHow to backup the local Settings in IGEL OS
Hi Dear IGEL Community, I have a question. How can a backup one IGEL Thin Client without UMS. I mean Stand Alone Igel. Also, how can I restore a backup
Continue readingHow to test the Network Speed on IGEL OS
Hi everyone, how do you check Internet performance through an IGEL device? We looking for a simple way to check for connectivity issues at customer side. So we can be
Continue readingWhat is the Port 4000 TCP in IGEL OS, for?
Dear Igel Community, I need your help. I have a question. I see in Console (Local Terminal) through the command “netstat -anp2 a port 4000 (tcp) listen with PID/Program name
Continue readingHow to enable 2FA for Citrix in IGEL OS
Hi everyone, quick question, is there a known way on an IGEL thin client to enforce 2FA authentication while login in through storefront? I really appreciate any help you can
Continue readingWe can’t shadow IGEL OS over ICG
Hi, We keep having problems reaching our home office users with shadow, most error message is just “connection closed by VNC Server”. Are there any logs to check? We have
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