Hi there,
we face a weird problem with some Igel clients “left-click” not working when reconnecting to an active citrix session by using autologon.
To provide some context – we use UD3 with 11.04.240 and have some clients with the function to autologon and start XenDesktop once the server connection is established.
All works well. If the user disconnects from the session and logs on again it happens that the “left-click” ist not working anymore. Not only in the Citrix Desktop also on the Igel, also mirroring with UMS. If I restart the Session on the Terminal Server – everything goes back to normal
Hi! Is this behavior happening on Windows clients or not? Is the right click working locally (on Igel OS)?
On windows we don’t have this issue – right click is working as intendet. We figured out that we can replicate the problem if the igel reboots while a citrix session is active and the igel reconnects with the active session right after reboot
Does that happen if you switch the Citrix Workspace version?
kb.igel.com/igelos-11.04/en/citrix-client-selection-32870894.html kb.igel.com/igelos-11.04/en/citrix-client-selection-32870894.html
Continue reading and comment on the thread ‘On some IGEL OS clients “left-click” is not working’. Not a member? Join Here!
Learn more, search the IGEL Knowledge Base
Ask a question or comment on the above message thread?
Join or log in to the IGEL Community to ask us anything and meet other IGEL customers, partners, and EUC enthusiasts.Submit a question, or Join Today!
Popular Message Threads
- Receiving error: “Citrix Receiver cannot create a secure connection in this browser” when launching a secure connection from Firefox on IGEL OS
- How to Install IGEL OS via a Bootable USB Drive
- How to change the default IGEL UMS admin password?
- Where to delete the certificates that cause ‘invalid certificate’ when trying to import an IGEL into UMS?
- IGEL UMS Universal Update Error: “could not resolve host name”
- Citrix connection via Netscaler Error: “AM_ERROR_AUTH_NETWORK_ERROR[65275]” on IGEL OS
- Error connecting to Citrix StoreFront “Error adding store: Http error[302]”