If a device is configured for ICG, say a laptop, and the user spends part of their time at home and part of their time in the office; is there
Continue readingIGEL ICG Troubleshooting and Support Articles in the IGEL Community
Can’t secure shadow an IGEL OS device from the UMS console running on a workstation?
I’ve looked through previous comments/questions about Secure Shadow through ICG, but do not see the answer to the issue I am having. I have UMS version 6.04.100 (build 45217) and
Continue readingHow to handle increased work from home using IGEL thin clients over ICG?
For those of you who do not have ICG configured, how are you handling increased work from home using IGEL thin clients? We’re being asked to investigate bringing IGEL devices
Continue readingCan I build an IGEL ICG on an internal network then move it to DMZ, or will changing the IP later break the connection?
Am I able to build the ICG on an internal network then move it to the DMZ, or will changing the IP later break the connection? It depend, how did
Continue readingIdeas on IGEL UMS-per-site approach for managing IGEL OS clients over single UMS + ICG?
Has anybody here tried a UMS-per-site approach for managing clients over single UMS+ICG? I’m currently developing an application that would let local elevated users (supervisors) to control a bunch of
Continue readingHow to: file transfer (specifically certs) on IGEL OS using ICG?
Are there any options for file transfer (specifically certs) on devices using ICG? We’re getting some sporadic reports of our public CA chain not being trusted from home devices. To
Continue readingIf UMS is installed on a public cloud server, do I still need the IGEL Cloud Gateway?
A general question about UMS, if I have our UMS on a public cloud server, do I still need the igel cloud gateway? I would say no but it’s a
Continue readingNot able to shadow IGEL OS over ICG, Error: “VNC desktop: IP ADDRESS:0 Error: Connection was closed by VNC server”
I am not able to shadow a device that was registered in ICG (latest version). The shadow profile got sent via UMS to client, but I get error msg when
Continue readingNEW IGEL Universal Management Suite 6.04.100 is live!
NEW IGEL Universal Management Suite 6.04.100 is live! I’m happy to say IGEL has released UMS version 6.04.100. It is packed with tons of new features and fixes. Please refer
Continue readingHow to change wireless settings on a UD Pocket (IGEL OS 11)?
Hi guys…losing my mind. I’m trying to change my wireless settings on a UD Pocket (v11) but the wireless manager checkbox so I can enable it doesn’t exist? This checkbox
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