Hello, We updated to latest Igel OS 11.08 440 but we noticed that when user login into Horizon Client Session they are not anymore autoconnected to their VM. They have
Continue readingIGEL OS Troubleshooting and Support Articles in the IGEL Community
How to get debugging information for IGEL RDP?
hello all, we use IGEL OS 11 version 11.08.440.01. I can’t establish an RPD connection to a Windows 10 domain client. Is it possible to create a log where you
Continue readingHow to make Mouse and Keyboard settings available to an IGEL OS User?
Hello everyone, I have a question regarding OS 11.08.290.01 and mouse settings. An employee cannot cope with the current mouse speed and would like to change/adjust it himself. However, our
Continue readingIs a Admin Password change on IGEL OS interrupting the user?
Hello All. Could you please clarify this statement: Note: After changing the password and applying the settings, all active sessions on the thin client will be disconnected. In which context?
Continue readingCan we downgrade a OS12 UD Pocket to OS11?
Apologies if this has been discussed already, but I can’t seem to find anything through search or online anywhere. I ordered some new Igel UD Pocket 2 drives from CDW
Continue readingHow to get a OS12 Demo license?
Hi All, I am having trouble with figuring out how to license my PoC end points to be able to install apps from app portal. Any specific guidance? Device currently
Continue readingHow to create profiles based on a new IGEL OS Firwmare?
“`Release Notes 11.08.440 (Based On 11.08.360)“` I’m trying to change the firmware version base on some of my profiles – The highest I see is 11.08.360 in UMS even after
Continue readingHow to get a Scanner MFP working on Citrix and IGEL OS?
So I have been given a project. The requirement is to have an IGEL device hooked via USB to a Brother MFP printer. They want to see if the scanning
Continue readingHow to get Wake on Lan working on IGEL OS?
Hello Igels, it is not possible to wake up any endpoint via wake on LAN from my UMS anymore. I tried to find something inside the logfiles and I was
Continue readingIs it safe to use http for SCEP NDES on IGEL OS?
Hello. We have just implemented SCEP (NDES) and its working fine. But as mention in the documentation, only HTTP is supported with the notation “HTTPS is not supported; however, all
Continue reading