Hi! Is there any best practice or template profile for connecting IGEL clients to Citrix Cloud? We need: • Support for FIDO2 • Auto launch if only one App/Desktop is
Continue readingHow to setup multidisplay on IGEL OS5
Hi everyone, am trying to put 2 screens to an Igel UD5 (2 x DVI), OS 2 5.07.100.01. I activated 2 screens in UMS, but every screen identifies as screen
Continue readingRemove profiles from a view automatically
In the UMS you can automatically assign profiles to devices in a certain view but there is no way to remove profiles from a view automatically. This powershell script removes
Continue readingWhere can I find logs for HDX Webcam events in Igel OS?
HDX Webcam log.Where can I find the log from the HDX Webcam events in Igel OS? I found the debug switch in the registry, but I don’t know where to
Continue readingUpdating OS11 over ICG
Hi, we are trying to update igel devices via icg for the first time and we have some weird problems. Most devices are having no problems updating the firmware over
Continue readingHas the Enterprise Management Pack Download Page moved?
Has the Enterprise Management Pack Download Page moved? Software Downloads – Workspace Edition It’s combined since the licneses are merged now with subscription Makes sense – we may want to
Continue readingHow are files synced between UMS and IGEL OS
Quick Question, hopefully an easy one: If we send a File, stored on the UMS Server, down to End-Point devices (all of which register with the UMS via the ICG),
Continue readingGetting ERROR Certificate invalid in UMS
Has anyone come across this when managing a newly built OS 11 device, when managing with UMS 12. Could you shadow the device, or check locally if it is registered
Continue readingRandomly not connected ICG devices after upgrade
Somewhere I’ve read a thread about randomly not connected ICG devices after upgrade to > 11.08.330, but couldn’t find it anymore. I’ve faced same issue since upgrading some devices from
Continue readingIs Multitouch supported for Citrix
Hi, We have a customer testing an IGEL UD7 with a 65″ multi-touchscreen connecting via RDP to a VM. Locally multitouch works fine, but fails within RDP session. He calibrates
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