OS11 Vs LX Vs OS3 I (we) have an issue with OS 11 that gets slow after each an every build-upgrade which means it takes about 82 seconds (11.05.112.01) for
Continue readingCisco Troubleshooting and Support Articles in the IGEL Community
How to add GlobalProtect VPN as an option on IGEL OS 11.05.100.01?
Is there a way to add GlobalProtect VPN as an option on OS 11.05.100.01? I see there was a registry key added to an 11.04 but I’m not finding it
Continue readingIGEL OS users experiencing network latency and session freezing issues
We are experiencing network latency issues. Our IGELs are repurposed Dell All-In-One workstations running 11.01.100.01 or 10.05.500.01. The user logs in and is directed to a Citrix Desktop. At some
Continue readingWill IGEL OS 11 optimize and give better compatibility with Teams/Webex/etc. and audio/video redirections vs. IGEL OS 10?
Currently using IGEL UD6-LX clients working with Citrix VDI. These clients are on the latest version of the 10.x release, but was curious if these units will perform any different/better
Continue readingIGEL OS Unified Communication (UCC) Guide v1.7
IGEL OS UCC Guide v1.7 is out now on files.igelcommunity.com/igelos_ucc_configuration_guide.pdf Changes: • all configurations now based on IGEL OS 11.05.100 (tested) • additional information about UDP vs. TCP with Citrix
Continue readingUnable to get HDX Webcam working on IGEL 11.04.270
Hi! I recently upgraded to to 11.04.270 and have been able to get most webcam optimizations working except for HDX Webcam. When I start the application in Chrome 32-bit it
Continue readingError “AM_ERROR_AUTH_NETWORK_ERROR [65275]” adding store in Citrix Workspace App version 20.x on IGEL OS 11.04
Hi folks, Since the update of our IGEL to version 11.04.2xx I have had a problem accessing our Citrix environments. These are Windows 10 VDI / Xen Desktop / 1912
Continue readingWebcam are not being recognized in Webex and Webex Teams via Citrix on IGEL OS
Hello, we are trying to use Webcams in Webex and Webex Teams via Citrix. To achieve that we updatet a Thin-Cient to Version 11.4.270 and activated the Cisco Webex VDI
Continue readingAfter upgrading to IGEL OS 11.04.270 is unable to logoff after ending citrix session
Hi all, after upgrade to the new 11.04.270 Firmware the functionality logoff after ending citrix session does not work anymore. Is this an known issue? Has anyone an idea for
Continue readingWhere can I renew my IGEL ICE certification?
Where can I renew my ICE certification? Can‘t find it on the LMS, only ICP seems to be there. Same here Do you have a Premium Subscription? I guess I
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