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IGEL OS, UMS, ICG, UD Pocket Thin Client Support Archives

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Cisco Troubleshooting and Support Articles in the IGEL Community

May 11, 2021 IGEL Community Archives

How to setup an open browser for testing purposes on IGEL OS?

Hi, I need to have an open browser for testing purposes. Ist there a cheat sheet how to setup the profile? Im need to download and manipulate the ICA File

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May 5, 2021 IGEL Community Archives

Sometimes users can’t hear phone calls through Jabber (volume is muted or too low) on IGEL OS

I’m not sure if this is the correct place, but it seemed to be the best to fit my question. Information: IGEL UMS. Profiles – Sound. Our users will sometimes

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May 4, 2021 IGEL Community Archives

Logitech C920 webcam not working in Citrix VDI on IGEL OS 11.05.133

I am trying to get Logitech C920 webcam to work in a Citrix VDI deployment. I was not able to get the HDX webcam redirection to work. I was able

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April 27, 2021 IGEL Community Archives

Teams on IGEL OS error “Low memory, kill the process”

Is it a safe bet to assume that when Teams presents an error along the lines of “Low memory, kill the process”, it’s an issue of the thin client not

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April 20, 2021 IGEL Community Archives

The VDI label is not in the “headline” of WebEx-Meetings on IGEL OS

Is there a problem with Webex VDI today? We used the VDI feature since four weeks without any problems, but today the VDI label is not in the “headline” of

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April 19, 2021 IGEL Community Archives

Issuses wtih Webcams/Mics in Teams on IGEL OS 11.5.100 and 11.5.120?

Is anyone else having issues with Webcams/Mics in Teams on 11.5.100 and 11.5.120? I have tried Blast/PCOIP. All other Video Conferencing Software like Webex Meetings and Zoom is working. I

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April 19, 2021 IGEL Community Archives

List of webcams which work well on IGEL OS for UCC

Hi all – in the interests of keeping up to date, I wanted to compile a list of webcams which work well on IGEL OS for UCC. This would be

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March 29, 2021 IGEL Community Archives

IGEL OS 11 gets slow after each an every build-upgrade?

OS11 Vs LX Vs OS3 I (we) have an issue with OS 11 that gets slow after each an every build-upgrade which means it takes about 82 seconds (11.05.112.01) for

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March 25, 2021 IGEL Community Archives

How to add GlobalProtect VPN as an option on IGEL OS 11.05.100.01?

Is there a way to add GlobalProtect VPN as an option on OS 11.05.100.01? I see there was a registry key added to an 11.04 but I’m not finding it

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March 17, 2021 IGEL Community Archives

Updated: IGEL OS Unified Communication Configurations (UCC) Guide!

IGEL OS UCC Guide v1.9 is out now on files.igelcommunity.com/igelos_ucc_configuration_guide.pdf Changes: • new firmware base: IGEL OS 11.05.112 (and 11.05.120 which is coming soon) • new HDX webcam support with

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