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IGEL OS, UMS, ICG, UD Pocket Thin Client Support Archives

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Security related message threads in the IGEL Community!

January 15, 2021 IGEL Community Archives

How to get the Digicert Root CAs loaded so FireFox trusts it out the box?

I’m running appliance mode which launches FireFox to our internal Netscaler page. Since we updated the certificate, it’s throwing your standard FF error we’d find on a self-signed. We use…..

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January 15, 2021 IGEL Community Archives

I setup my UD Pocket on one device and plugged it into another device and it reset to the “Startup Assistance” screen

Hi there, everytime I setup my UD Pocket via VMware, shutdown, unplug the UD Pocket and connect it to my lenovo x230 test laptop it resets complete to “startup assistance”……

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January 7, 2021 IGEL Community Archives

Where to delete the certificates that cause ‘invalid certificate’ when trying to import an IGEL into UMS?

hey folks, does anyone know where to delete the certificates that cause ‘invalid certificate’ when trying to import an IGEL into UMS? I have remote SSH access to the device,…..

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January 6, 2021 IGEL Community Archives

How do we get an IGEL device with a slash through it connected so we can send an update through UMS?

We have some one working remotely, and she has the cloud connection with a slash through it. How do we get her connected so we can send an update through…..

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January 5, 2021 IGEL Community Archives

Troubleshoot issues with IGEL OS devices automatically registering with the UMS

I’m trying to troubleshoot an issue with devices automatically registering with the UMS. We have the DNS A record for igelrmserver which points to the IP of our UMS but…..

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December 22, 2020 IGEL Community Archives

IGEL OS “cannot connect to remote management”, can’t edit / send commands/ update devices from UMS

Hey there, i am testing an UD3 with IGEL UMS. auto register works great, but i cant edit / send commands/ Update with igel ums. When i restart the thinclient…..

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December 6, 2020 IGEL Community Archives

Since updating UMS, can’t connect to UMS via console or Web App

Hi everyone, i have a very strange problem (again)… since running a UMS-Update (which went fine) to the latest version on our Ubuntu 20.04 LTS server earlier today, i can’t…..

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November 25, 2020 IGEL Community Archives

IGEL UD Pocket simply will not take its license

Hello, I’m a freelance consultant and for my Lab, I purchased a new UD3-LX60 Ryzen R1505G based Thin Client and an official UD Pocket USB-Stick. I installed UMS as usual…..

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November 25, 2020 IGEL Community Archives

Configuring to use implicit FTP over SSL in passive mode for IGEL UMS Universal Firmware Update optional FTP server?

anybody got any luck with configuring to use implicit ftp over ssl in passive mode for Universal Firmware Update optional FTP server? I can use the FTPS server (vsftpd) via…..

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November 25, 2020 IGEL Community Archives

Devices won’t pull configuration from IGEL UMS over VPN

We have lots of clients working in homeoffice, and due to some reasons they connect manually to VPN. that results in UMS not having always the status and – which…..

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